Business Discovery Blog

2 Posts authored by: Joe Parker

Reviews. They're everywhere these days. You can create online reviews for music, products, websites, restaurants, doctors, and just about anything else you can think of, on sites ranging from Amazon to Zappos. What used to be the domain of the "experts" has come to the masses.

Reviews, reviews, reviews...

In my first blog announcing QlikMarket, I expressed my surprise at how seriously our partners were about being among the top 5 rated solutions on the site. But as I thought and talked more about it with my friends and colleagues, it became less and less surprising. The reality is, in this age of Internet shopping, reviews become really important when you can't touch, feel, or see whatever it is you're about to buy.

I know this from personal experience. I buy a lot of things from Amazon.com (my UPS delivery man could find my house in his sleep), and for things that I'm not intimately familiar with, I rely on the reviews to guide me to a decision. Reviews are the web equivalent of answering the “What do you think about <insert product here>?” question, but typically without being asked explicitly. And more often than not, the consensus is right. The voice of the community allows us to ignore the ads and the hype and focus on how the product or service performs in real life.

The QlikMarket team had a dilemma to face when we launched the site: do we allow partners to review their own products? In the end, we decided that yes, as a seeding mechanism, it would be okay (although we do state it explicitly in the review if there’s an affiliation). But really, who is going to give their own product anything but a 5-star rating? So, the system really only works when the community gets involved; that's when the real value of reviews comes into play.

QlikView has a rich community. A plugged-in, intelligent community that knows what they're looking for and how they'll use it. As part of that community, we encourage you to tell others about your experience with a solution via QlikMarket’s review function. Did you love that solution? Tell the masses! Did you dislike it? That's okay, too, so long as you provide a brief explanation of what the shortcomings were. Not every solution is going to click with every customer; it's the way of the world. And a constructively-written review not only helps other potential customers, but also helps our partners learn how to improve their products. Even great applications can benefit from improvements.

Our hope is for QlikMarket to become the go-to site when customers need to extend their QlikView ecosystem with new applications, extensions, and connectors. Part of making that happen is ensuring that users have the ability to make informed decisions about the solutions they acquire, and I believe reviews are key to making that happen.

So what do you think? How heavily do you rely on reviews to help you make purchasing decisions? And how likely are you to leave a review for a product you love? For one you hate? Or one you're simply not happy with? Because I can’t be the only one, can I?

Joe Parker

QlikMarket Grand Opening!

Posted by Joe Parker Sep 20, 2012

Want to analyze social media data in QlikView? Visualize the geographic dimensions of your data? Connect to back-end systems like Oracle Essbase or 1C: Enterprise? Now it’s easier than ever before to find QlikView extensions, connectors, and apps that do these things and more. Where? In the newly-launched QlikMarket solution exchange.

QlikMarket Launch.JPG

 

QlikMarket represents a whole new benefit to QlikView customers. The old way for a customer to find a QlikView extension, connector to a specific data source, or an app specific to their vertical or job function was to do an internet search. Or maybe ten searches using different keywords. Even then, you still  might miss something important if you didn’t get the keyword combination right. Now you can quickly search for solutions by keyword, industry, job function, or solution type right in QlikMarket.

Comparing solutions was always difficult as well. Customers can browse solutions in QlikMarket, compare solutions with others of the same ilk, and check out demos. User reviews let you find out what your peers think about the solution. Customers download some solutions, most likely connectors and extensions, directly. For more extensive applications that require some consultation or configuration, customers are referred to the partner through QlikMarket.

Before QlikMarket, quality was always a question. Now, every solution that gets listed is reviewed by my team to make sure that the functionality works as described,  solves a real problem, and that the solution meets our expectations regarding quality and usability.

The team is very excited about the launch. People ask me what the most exciting aspect is of managing this new initiative at QlikTech has been. Aside from being part of something completely new to us, it’s the contagious excitement our partners have about QlikMarket. As soon as we began to talk about the idea with our partners, there was great momentum. Since they started contributing solutions to QlikMarket they’ve been very competitive about being the most downloaded or the highest rated, which was a bit of a surprise, but it’s been fun to watch.

Any QlikTech partner interested in listing their QlikView connector, extension, or application in QlikMarket can apply via the Qonnect Partner Portal.

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