How to get answers to your post?

A great post by D V, one of our QlikCommunity members!

 

Introduction


Like many of us, you’ve run into the problem with QlikView and you need some help. QlikView forum is undoubtedly one of the best forums, where expert users are very helpful and taking interest in your problem to help you. And if you post the problem along with some example QV document & sample data, you would definitely get a nearly perfect solution (customized solution in most of the cases). Generally you would see an example with the solution.
However, some of the posts are not answered at all. You try to echo multiple times on the same posts and sometimes you post on a new thread without any luck. And most of times these are the posts which lacks the effort.

 

The Incorrect Way to Post Data

 

Posting with incorrect subject line or not giving enough details about the question. Sometimes there are posts which are copied from Microsoft Word or Excel and pasting them in the forum also gets the unnecessary formatting. This makes the post very long and making it very difficult to other users to read. Some of the examples...

 

Wrong Post 02.jpg

 

Wrong Post 03.jpg

 

Wrong Post 01.jpg

The Correct Way to Post Data


If you really wanted to get your question answered then you should take the effort asking the question with detailed background information. So, how you post your question and format the data makes the difference in getting the expected answers.There will be a situation where we need answers immediately or your boss might be standing over your shoulder and we wanted the answers. So let’s take the effort to post the question with detailed information.


Please consider the following points:

  • Please keep the post subject line as relevant as possible. This helps other users while searching in the future.
  • Give background on your datamodel if it’s relevant to the question.
  • Post some sample data, sample QV document or screenshots wherever possible.
  • Give some background what youtried and it helps to save sometime.
  • Most important is marking thecorrect answered as “answered/helpful”. Again this helps other users who arelooking for similar questions.

 

"Asking the right questions takes as much skill as giving the right answers." - RobertHalf

 

Conclusion

 

Instead of assuming that everyone understands your document/data model, please take time to explain the question in detail. Try to highlight important points by changing the colours and by using text formatting. Give your question a chance and everyone loves to help on this forum. Remember, if you are not interested in your post… then everyone else is not bothered to read it. Best posts are those which are answered within first attempt!!!

 

 

Cheers - DV

 

This document was generated from the following discussion: How to get answers to your post?