23 Replies Latest reply: Nov 14, 2013 7:50 AM by Jaime Benito RSS

Error: Document open call failed. The document might require username and password.

patrik.l

Hi!

I've a problem, we are running a enviroment with Publisher 9 and Server 9 and its working flawlessly.

Now its time to upgrade (QV11) so we bought a new server for running the QVS and using another for the Distribution I've tried to distribute three Apps with the new enviroment and out of those two work.

 

The app that is failing is giving me "Error: Document open call failed. The document might require username and password." but when I look in the old enviroment there is no section access given the app.

 

Any suggestions what to do?

 

Here is the full log:

 

(2012-02-24 11:30:59) Information: Starting task 'Distribute of Sales Report Test.qvw'. Id:ea507847-a05f-43bf-aa17-c90d0cd7a389. Triggered by 'ManualStartTrigger'. Id:00000001-0002-0003-0405-0607080a0b0c

(2012-02-24 11:30:59) Information: Entering Task Execution.

(2012-02-24 11:30:59) Information: ClusterID=1

(2012-02-24 11:30:59) Information: QDSID=0794f787-8484-bbe6-18bf-ec086f620236

(2012-02-24 11:30:59) Information: TaskID=ea507847-a05f-43bf-aa17-c90d0cd7a389

(2012-02-24 11:30:59) Information: MaxRunTime=1.00:00:00

(2012-02-24 11:30:59) Information: Max attempts:1

(2012-02-24 11:30:59) Information: Current Attempt=0

(2012-02-24 11:30:59) Information: Task Dependencies are OK

(2012-02-24 11:30:59) Information: Start document distribution.

(2012-02-24 11:30:59) Information: Opening source document

(2012-02-24 11:30:59) Information: Opening document: "Sales Report Test.qvw"

(2012-02-24 11:30:59) Information: Allocating new QlikView Engine. Current usagecount=1 of 4

(2012-02-24 11:30:59) Information: Max retries:5

(2012-02-24 11:30:59) Information: Attempt:01

(2012-02-24 11:30:59) Information: Allocated QlikView Engine successfully. Current usagecount=1 of 4, Ticket=24

(2012-02-24 11:30:59) Information: Loading document "C:\Documents and Settings\Administrator.GALLERIX-SK\Desktop\QV-Test\Inprod\Sales Report Test.qvw" (741.07 Mb)

(2012-02-24 11:31:00) Information: Loading. LoadTime=00:00:01.0000320

(2012-02-24 11:31:02) Information: Loading. LoadTime=00:00:03.0000960

(2012-02-24 11:31:06) Information: Loading. LoadTime=00:00:07.0002240

(2012-02-24 11:31:14) Information: Loading. LoadTime=00:00:15.0004800

(2012-02-24 11:31:27) Error: Document open call failed. The document might require username and password.

(2012-02-24 11:31:27) Information: Attempted to load the document with data.

(2012-02-24 11:31:27) Error: The document failed to open.

(2012-02-24 11:31:28) Information: Closed the QlikView Engine successfully. ProcessID=2400

(2012-02-24 11:31:28) Error: Document could not be opened

(2012-02-24 11:31:28) Information: Closed the QlikView Engine successfully. ProcessID=2400

(2012-02-24 11:31:28) Error: The task "Distribute of Sales Report Test.qvw" failed. Exception:

(2012-02-24 11:31:28) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> System.NullReferenceException: Object reference not set to an instance of an object.

(2012-02-24 11:31:28) Error:    at QDSMain.DistributeTask.ReleaseQvb(Document qvbDocument)

(2012-02-24 11:31:28) Error:    at QDSMain.DistributeTask.Distribution(String fileName, DistributionRequest distributionRequest, TaskResult taskResult, String repeatVariableName, String currentRepeatVariableValue)

(2012-02-24 11:31:28) Error:    at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2012-02-24 11:31:28) Error:    --- End of inner exception stack trace ---

(2012-02-24 11:31:28) Error:    at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2012-02-24 11:31:28) Error:    at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

(2012-02-24 11:31:28) Information: Task Execute Duration=00:00:28.7977965

(2012-02-24 11:31:28) Information: TaskResult.status=Finished

(2012-02-24 11:31:28) Information: Notifying all triggers of new state:FinishedWithErrors

(2012-02-24 11:31:28) Information: Notifying all triggers of new state:FinishedWithErrors - completed

(2012-02-24 11:31:28) Information: Saving Task Result

 

 

//BR
Patrik