Installation problem (always rolls back)

[kouroshkarimi]

Every time I try to install Qlik Sense the script appears to get right to the end and then rolls back. My IT guys get the same error even with full admin rights. I've attached the logs to this post, can someone please assist in identifying the problem?

[Miguel_Angel_Baeyens]

Hi,

Make sure you have .NET 4.5 installed onto your computer (Download Microsoft .NET Framework 4.5.1 (Offline Installer) for Windows Vista SP2, Windows 7 SP1, Wi...)

Miguel

[kouroshkarimi]

Hello Miguel. I have .NET 4.5 installed already, but I tried a repair using the link you provided and I still get the same error trying to install Qlik Sense.

[Miguel_Angel_Baeyens]

Sorry, I forgot to mention that Windows OS needs to be Windows 7 or higher and x64 bits and not Windows Server version. Is that correct?

[kouroshkarimi]

Yes I'm using Windows 7 x64. (not server)

[Miguel_Angel_Baeyens]

Then make sure User Access Control is disabled: Control Panel > User Accounts > Change User Access Control settings > drag the slider to "Never Notify".

Try again and let us know

[kouroshkarimi]

I already have it set to never notify; seeing that pop up appear every five minutes makes me want to scream.

[Miguel_Angel_Baeyens]

The I'd recommend to fully uninstall the product, remove all "Qlik" files in your user folder as well as in the C:\ProgramData\ folder, then reboot and start installation again.

Miguel

[#9]

Hi Kourosh,

I had the same problem on Windows 8. My profile has administrative rights on the machine in question but the installation kept rolling back at the end in a similar way to your issue. I was able to succesfully install the software however by right clicking on the install file and selecting "run as administrator"

Kind Regards,

Footsie.

[kouroshkarimi]

Hi footsie, yeah I suspect theres some rights issue at play here. I've tried the run as administrator option and my IT support guy tried running it as himself (also admin) and I still get the same error.