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muniyandi
Creator III
Creator III

Access Point some time got error.

Hi All,

My user have face some error in access point , we are  using IE browser 10. What's the reason really i don't know. any one know the answer ,kindly help to me.

user got error.png

Thanks,

Muni

8 Replies
Siva_Sankar
Master II
Master II

Hi Mathew,

what is the version of qlikview you're using?

vinay_hg
Creator III
Creator III

may be some addon or client IE setting issue.. try to install IE plugin and rester webservice in server

ashfaq_haseeb
Champion III
Champion III

Hi,

Can you confirm your QlikView version with Complete Built number.

Do you use any sort of Extension?

did it worked before ? what recent changes happened on server?

Regards

ASHFAQ

muniyandi
Creator III
Creator III
Author

Hi All,

Thanks for reply,

I am using Qlikview 11.20 SR6. we are didn't use any extension , some user only face this kind of problem. working fine for me.

Vijayakumar hg where to get IE plugin and rester webservice in server

Thanks,

ashfaq_haseeb
Champion III
Champion III

Next Steps

Try by upgrading to IE11.

Let me know if that worked.

You will find pluggin in below location

C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin

Regards

AHFAQ

muniyandi
Creator III
Creator III
Author

Thanks All , I Will check my user follow those steps.

pluggin path available at qlikview server location ?  and add it up to local user machine ?

ashfaq_haseeb
Champion III
Champion III

Yes that was server location, Yes if end use using IE pluggin.

First I would suggest yo to try by upgrading to IE 11.

if that doesn't work let me know will will investigate in some other direction

regards

ASHFAQ

muniyandi
Creator III
Creator III
Author

Sure Ashfaq, once upgrading are done . and verify the result once. then we will go for different approach.

Thanks .