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Education Services

62 posts

Leveraging a knowledge and learning ecosystem to keep employees engaged



It is true, that the average person changes jobs ten to fifteen times during their career. However, would it surprise you to know that in the United States, according to the Bureau of Labor Statistics, the average tenure of employees went up from 3.5 years back in 1983 to 4.2 in 2016? Similar stats are available for other countries as well.

So why all the panic among companies looking to provide better learning programs as a means to keep employees? It is not so much because the employees are leaving. It is because, with the digital transformation and the fourth industrial revolution, the knowledge and skills required keep changing.With all those changes, the cost of replacing employees is believed to range from tens of thousands of dollars to 1.5 – 2.0 xthe employees annual salary.

Visit the full story written by Qlik's Knowledge and Learning VP Kevin Hanegan https://blog.qlik.com/dont-leave

Sarah Miller

Are you Data Literate?!

Posted by Sarah Miller Mar 8, 2018


What is Data Literacy?

Everyone is empowered and has the right to:

  • Access education and tools that enable data literacy.  This means having full confidence to read, work with, analyze and argue data.
  • Access quality data - full source disclosure and accountability
  • Combine, cross-pollinate and interrogate data, algorithms and findings


Recent Data Literacy StatsIn a study done in Asia Pacific, Qlik found that that overall 80% found they were data illiterate! Also in the Americas, only 33% of decision business makers are data literate!  As a result, work performance suffers and the success of the business is impacted. To watch the full interview with Julian Quinn, Qlik's Regional Vice President of Asia Pacific visit Videos on Demand - Channel NewsAsia - Channel NewsAsia


How can you become Data Literate?

Sarah Miller

Do Your Job

Posted by Sarah Miller Feb 12, 2018

It’s not just about football – it should be training’s mantra too


Everyone on the team has a job to do, and every one of the coaches needs to help the players learn how to do their job. Although the Patriots did not end up winning the big game this year against the Philadelphia Eagles, we can learn a lot from their motto when it is applied to Education.

As Theodore Levitt once said, “people do not want a quarter-inch drill, they want a quarter inch hole.”This is the basis for a theory created by Clayton Christensen’s called Jobs-to-be-Done.The tenants are that people don't buy products or services. They purchase products (or services) to fulfill a specific job in their lives.For companies to determine what that specific job to be done is, you have to understand the progress the customer is trying to make in a particular circumstance.

This concept is applied to many areas of business, including sales and product development. With all the changes and rapid development of technology during the digital transformation, this concept is important for the education industry.

To read the full article visit Do Your Job | Qlik Blog

Data literacy is not only about understanding data, but it's also about telling the right story within the data.


Nowadays, one can scarcely do research in business without hearing about the need to use data, the need to digitally transform their business, and the need to increase data literacy skills. We know that the need for the four data literacy skills is paramount in today’s economy and working environment.

Those skills include the ability to read, work with, analyze, and argue with data. We also know that organizations need to have a culture where the data literacy DNA flows and weaves itself through to bring data and insight to the forefront of decisions. One key piece that may seem like it goes under the radar but is starting to come to the forefront: data storytelling skills. What is data storytelling and how does it fit in with data literacy? Why does it matter? And how can one improve their skills within data storytelling? Throughout this blog post, we will illuminate this skill, and discuss why everyone should learn the art of data storytelling and how it is a key to driving data insight correctly.


To read more visit https://blog.qlik.com/data-literacy-tell-me-a-story

Sarah Miller

Super Bowl LII

Posted by Sarah Miller Feb 2, 2018



2018 Super Bowl LII happens this Sunday, February 4. Check out this demo app to get ready for some football! Access wealth of historical stats and facts, such as:


  • The Patriots with their record 10th appearance have a chance to tie the Steelers for most wins with six.
  • While Nick Foles will be making his first appearance in the Big Game, Eagles’ quarterbacks have totaled four touchdowns in their two appearances.
  • The Big Game on Sunday will be the 19th game played indoors and only the 5th on field turf. The Patriots are 4-4 indoors while the Eagles are 0-1 in the Big Game.
  • Tom Brady and Danny Amendola have a chance to tie the record for most touchdowns by a quarterback/wide receiver combo on Sunday. Jerry Rice and Joe Montana hold the record combining for four touchdowns.
  • NBC will tie CBS with the most broadcasts of the Big Game on Sunday with 19 each. Al Michaels will extend his record to 10 appearances as an announcer for the Big Game.

Just how data literate is the US? Well, not nearly as literate as it needs to be.


As the world continues to play catch up with its data literacy skills, we here at Qlik have been trying to gather as much information as we can to understand where individuals and organizations feel they are with their data literacy skills. Remember, data literacy is defined as the ability to read, work with, analyze, and argue with data. The need to develop skills within data literacy is imperative and vital for organizations to stay at the top of their game. In a Forbes article from 2017, it was said: “Increasingly, this data literacy divide will impeded organizations of all shapes and sizes from reaping higher rewards from their data investments.”


To read the full article visit Data Literacy Survey Reveals Skills Gap | Qlik Blog


To learn more about Qlik's Data Literacy program visit Course: Data Literacy Program

Qlik recently released an updated Qlik Sense Business Analyst Certification Exam, which completes the annual update of these exams. One exam is available for each of these roles:

  • System Administrator
  • Data Architect
  • Business Analyst

All of these exams are 50 questions to complete in 2 hours. To prepare, study the "Exam Domain Areas" and download the new PDF Study Guide from the Qlik Sense Certification web page.

A note about exam releases

The new Qlik Sense Certification Exams are based on the June 2017 Release of Qlik Sense. Our exams lag behind the product release, because they take 6 to 8 months to develop. We will only release new exams once per year, so the next exams are planned to be based on the June 2018 Release of Qlik Sense.

Previous exam versions are retired
All previous versions of the Qlik Sense Certification Exams have been retired, including the translated versions. Candidates who have difficulty because English is a second language may request an accommodation for extra time on the exam by emailing
certification@qlik.com at least 10 days before they want to take their exam. Each individual must make a request for this exception.


Questions? Contact certification@qlik.com

Sarah Miller

Context Is Next

Posted by Sarah Miller Jan 10, 2018

Why Contextual Learning Is The Best New Way to Learn Software?


"The way that we learn as adults has evolved over time. As technology continues to evolve, we learn more about how our brains process information. We are going through another inflection point in leaning towards a model of learning based off contexts and relationships."

From one-to-one to many-to-many

Learning started as apprenticeships where students learned on the job with a master teacher. This worked well, but since this was a one-to-one relationship, it did not scale well. Then, the model evolved to a one-to-many, teacher-centric approach where one teacher trained many students at once. This then evolved into a learner-centric approach where learners took control of their own learning, including self-directed learning approaches and performance support. Some of the benefits of the learner-centric approach are that students are able to learn what they want, when they want to learn it. In that way, teachers didn't have to teach concepts which may not be relevant to all, or which may go at different levels or speeds which are not ideal for each student. However, what was initially lacking from the learner-centric approach is context and social relationships, a many-to-many approach to learning.


To read the full article written by Kevin Hanegan (VP Knowledge & Learning) visit Context Is Next | Qlik Blog

Data literacy is everywhere, but don’t know where to begin? Start with a curious mind....


It has been said that curiosity killed the cat, well, in the case of data and analytics, curiosity brings success.

In the world of data and analytics, we are hearing a lot more about data literacy, and the reality is, data literacy is vitally important to companies and their cultures to succeed, but most people are asking: where do we begin? There are many steps and things that can be done to build the right data literate culture, infusing success in data literacy throughout an organization, but there is a certain mindset that needs to permeate throughout the organization: curiosity. What does it mean to be curious within analytics? Why is curiosity such a vital mindset to have within the world of data literacy?


To read the full article written by Jordan Marrow (Qlik Global Head of Data Literacy) visit Looking to be Data Literate? Begin with Curiosity! | Qlik Blog

Data Science is a new and growing field, but what exactly is it?


In this digital world of data, the Internet of Things, and more, there is one term which seems to come up everywhere: Data Science.

Data Science has taken on a life of its own, bringing immense value to organizations when utilized correctly - but what does it mean? And how should organizations embrace it? I recently asked an industry thought leader and expert on this topic, Marie Clark of Ambient Intelligence, to help define and shed light on this curious world.


To read the full article written by Jordan Marrow (Qlik Global Head of Data Literacy) visit Data Science: The New Art | Qlik Blog

Pass/fail results are typically sent 8-10 weeks after taking a beta certification exam. I'm sure many out there wonder why!


Here's what happens behind the scenes during this phase of the exam development process:


1. After the beta exam period ends, we gather all the result data and send it to our test development partner, Alpine Testing Solutions.


2. Alpine calculates all kinds of statistics on the result data and identifies which items are performing well and which are not. Poorly performing items can be too easy (>90% get it right), too hard (<10% get it right) or have other warnings which indicate it is not measuring what we expect. Then they recommend which items to "Keep" or "Delete"


3. Qlik then reviews the recommendations and every single comment entered by beta testers, which may indicate something is off or the item is unclear. Final Keep/Delete decisions are made by the Certification Program Manager, which are sent back to Alpine.


4. Using the kept items, Alpine assembles a new form and statistically equates it to the previous form. This is needed to assure congruence between releases of the certification exams.


5. Qlik receives the new form (which is a list of items to go on the operational form), and creates an exam specification to send to Pearson VUE.


6. Pearson VUE uses the exam specification to build the operational form, which then goes through a few QA and review cycles between Qlik and Pearson VUE. We check the exam many times to ensure there are no errors in it!


7. After the operational form is finalized, it is published and the exam is ready for delivery.


8. Then we take the operational form and use it to score the beta results.


And that, my friends, is why it takes so long to get your beta results!


Thanks to those who participated in taking a beta exam, and your continued patience is appreciated.


Karen Origlio

Sr. Certification Program Manager @ Qlik

Dear Qlik Community Members,


If you are planning to take a QlikView or Qlik Sense Certification Exam, there are instructions and guidance for how to prepare on the web pages.


Want to know the topics? Study the "Exam Domain Areas" - these are the topics used to write the exam questions.


These are EXPERT level exams, and hands-on experience in a production environment is usually needed to pass. The primary purpose of the exams is to validate the skills and knowledge of Qlik partners, so they can install, configure, develop, maintain and support Qlik products in an enterprise environment. Please know, using the QCC assessments are a good start to your learning, but these questions DO NOT represent the certification exam. There are FREE Certification Practice questions on the web pages under "Recommended Preparation Resources".


I'd like to remind you that discussing ANY Certification Exam content is a violation of the Qlik Certification Examination Access and Use Agreement, specifically paragraph 5, "Confidential Information and Ownership". If you need a refresher on the agreement accepted before you can register for an exam, here's a link: http://www.pearsonvue.com/qlikview/qlikview_nda.pdf


The exams are challenging, which gives the certifications value. If members discuss exam content, you are effectively reducing the value of your certification. Please keep ALL exam information confidential, or you risk having your certification revoked.


Thank you,

Karen Origlio

Certification Program Manager


Organizations everywhere are switching to cloud-based and subscription-based software to run their business.  This presents some great benefits, but also a new, significant challenge for user adoption.Cloud-based software is typically updated with the latest and greatest technology.This means that the users must continuous learn these new technologies and competencies to maximize value from the software.This also requires more of an investment in user adoption to make the software sticky for the users and for organizations to realize its value.At the same time, education and learning approaches are not keeping up and organizations are not adapting their learning to fit today’s ever-changing work environment.To keep pace, organizations need to think about user adoption and getting users properly enabled completely differently than before.


To read more visit the blog posted by the Vice President of Education Services, Kevin Hanegan


For all the Continuous Classroom users, and those of you who want to check out expertly created Qlik Training for free, go to qcc.qlik.com.


Existing users will notice that there are new tabs at the top of the page to help you navigate to the most important parts of the Continuous Classroom in order to get the most of your subscription. Easily access the libraries, learning plans, live webinar schedule, instructor Q&A sessions, and learn more about the platform.


Email questions and comments to ContinuousClassroom@qlik.com


Qlik Continuous Classroom tabs.jpg



When we think of the word “culture”, or phrase “corporate culture”, many thoughts can come to our mind, some positive and some negative.  In my first blog post, The Rise of Data Literacy, we spoke of the data revolution and of data literacy itself.  But for organizations to succeed with data literacy, the right frame of mind and data literacy culture must exist.  What does the phrase “data literacy culture” mean?  How can an organization implement and put in place the proper culture to ensure it starts to grow within data literacy and progresses with the data revolution?

To read the full article visit A Culture of Data Literacy | Qlik

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