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Education Services

50 Posts authored by: Sarah Miller

Leveraging a knowledge and learning ecosystem to keep employees engaged



It is true, that the average person changes jobs ten to fifteen times during their career. However, would it surprise you to know that in the United States, according to the Bureau of Labor Statistics, the average tenure of employees went up from 3.5 years back in 1983 to 4.2 in 2016? Similar stats are available for other countries as well.

So why all the panic among companies looking to provide better learning programs as a means to keep employees? It is not so much because the employees are leaving. It is because, with the digital transformation and the fourth industrial revolution, the knowledge and skills required keep changing.With all those changes, the cost of replacing employees is believed to range from tens of thousands of dollars to 1.5 – 2.0 xthe employees annual salary.

Visit the full story written by Qlik's Knowledge and Learning VP Kevin Hanegan https://blog.qlik.com/dont-leave

Sarah Miller

Are you Data Literate?!

Posted by Sarah Miller Mar 8, 2018


What is Data Literacy?

Everyone is empowered and has the right to:

  • Access education and tools that enable data literacy.  This means having full confidence to read, work with, analyze and argue data.
  • Access quality data - full source disclosure and accountability
  • Combine, cross-pollinate and interrogate data, algorithms and findings


Recent Data Literacy StatsIn a study done in Asia Pacific, Qlik found that that overall 80% found they were data illiterate! Also in the Americas, only 33% of decision business makers are data literate!  As a result, work performance suffers and the success of the business is impacted. To watch the full interview with Julian Quinn, Qlik's Regional Vice President of Asia Pacific visit Videos on Demand - Channel NewsAsia - Channel NewsAsia


How can you become Data Literate?

Sarah Miller

Do Your Job

Posted by Sarah Miller Feb 12, 2018

It’s not just about football – it should be training’s mantra too


Everyone on the team has a job to do, and every one of the coaches needs to help the players learn how to do their job. Although the Patriots did not end up winning the big game this year against the Philadelphia Eagles, we can learn a lot from their motto when it is applied to Education.

As Theodore Levitt once said, “people do not want a quarter-inch drill, they want a quarter inch hole.”This is the basis for a theory created by Clayton Christensen’s called Jobs-to-be-Done.The tenants are that people don't buy products or services. They purchase products (or services) to fulfill a specific job in their lives.For companies to determine what that specific job to be done is, you have to understand the progress the customer is trying to make in a particular circumstance.

This concept is applied to many areas of business, including sales and product development. With all the changes and rapid development of technology during the digital transformation, this concept is important for the education industry.

To read the full article visit Do Your Job | Qlik Blog

Data literacy is not only about understanding data, but it's also about telling the right story within the data.


Nowadays, one can scarcely do research in business without hearing about the need to use data, the need to digitally transform their business, and the need to increase data literacy skills. We know that the need for the four data literacy skills is paramount in today’s economy and working environment.

Those skills include the ability to read, work with, analyze, and argue with data. We also know that organizations need to have a culture where the data literacy DNA flows and weaves itself through to bring data and insight to the forefront of decisions. One key piece that may seem like it goes under the radar but is starting to come to the forefront: data storytelling skills. What is data storytelling and how does it fit in with data literacy? Why does it matter? And how can one improve their skills within data storytelling? Throughout this blog post, we will illuminate this skill, and discuss why everyone should learn the art of data storytelling and how it is a key to driving data insight correctly.


To read more visit https://blog.qlik.com/data-literacy-tell-me-a-story

Sarah Miller

Super Bowl LII

Posted by Sarah Miller Feb 2, 2018



2018 Super Bowl LII happens this Sunday, February 4. Check out this demo app to get ready for some football! Access wealth of historical stats and facts, such as:


  • The Patriots with their record 10th appearance have a chance to tie the Steelers for most wins with six.
  • While Nick Foles will be making his first appearance in the Big Game, Eagles’ quarterbacks have totaled four touchdowns in their two appearances.
  • The Big Game on Sunday will be the 19th game played indoors and only the 5th on field turf. The Patriots are 4-4 indoors while the Eagles are 0-1 in the Big Game.
  • Tom Brady and Danny Amendola have a chance to tie the record for most touchdowns by a quarterback/wide receiver combo on Sunday. Jerry Rice and Joe Montana hold the record combining for four touchdowns.
  • NBC will tie CBS with the most broadcasts of the Big Game on Sunday with 19 each. Al Michaels will extend his record to 10 appearances as an announcer for the Big Game.

Just how data literate is the US? Well, not nearly as literate as it needs to be.


As the world continues to play catch up with its data literacy skills, we here at Qlik have been trying to gather as much information as we can to understand where individuals and organizations feel they are with their data literacy skills. Remember, data literacy is defined as the ability to read, work with, analyze, and argue with data. The need to develop skills within data literacy is imperative and vital for organizations to stay at the top of their game. In a Forbes article from 2017, it was said: “Increasingly, this data literacy divide will impeded organizations of all shapes and sizes from reaping higher rewards from their data investments.”


To read the full article visit Data Literacy Survey Reveals Skills Gap | Qlik Blog


To learn more about Qlik's Data Literacy program visit Course: Data Literacy Program

Sarah Miller

Context Is Next

Posted by Sarah Miller Jan 10, 2018

Why Contextual Learning Is The Best New Way to Learn Software?


"The way that we learn as adults has evolved over time. As technology continues to evolve, we learn more about how our brains process information. We are going through another inflection point in leaning towards a model of learning based off contexts and relationships."

From one-to-one to many-to-many

Learning started as apprenticeships where students learned on the job with a master teacher. This worked well, but since this was a one-to-one relationship, it did not scale well. Then, the model evolved to a one-to-many, teacher-centric approach where one teacher trained many students at once. This then evolved into a learner-centric approach where learners took control of their own learning, including self-directed learning approaches and performance support. Some of the benefits of the learner-centric approach are that students are able to learn what they want, when they want to learn it. In that way, teachers didn't have to teach concepts which may not be relevant to all, or which may go at different levels or speeds which are not ideal for each student. However, what was initially lacking from the learner-centric approach is context and social relationships, a many-to-many approach to learning.


To read the full article written by Kevin Hanegan (VP Knowledge & Learning) visit Context Is Next | Qlik Blog

Data literacy is everywhere, but don’t know where to begin? Start with a curious mind....


It has been said that curiosity killed the cat, well, in the case of data and analytics, curiosity brings success.

In the world of data and analytics, we are hearing a lot more about data literacy, and the reality is, data literacy is vitally important to companies and their cultures to succeed, but most people are asking: where do we begin? There are many steps and things that can be done to build the right data literate culture, infusing success in data literacy throughout an organization, but there is a certain mindset that needs to permeate throughout the organization: curiosity. What does it mean to be curious within analytics? Why is curiosity such a vital mindset to have within the world of data literacy?


To read the full article written by Jordan Marrow (Qlik Global Head of Data Literacy) visit Looking to be Data Literate? Begin with Curiosity! | Qlik Blog

Data Science is a new and growing field, but what exactly is it?


In this digital world of data, the Internet of Things, and more, there is one term which seems to come up everywhere: Data Science.

Data Science has taken on a life of its own, bringing immense value to organizations when utilized correctly - but what does it mean? And how should organizations embrace it? I recently asked an industry thought leader and expert on this topic, Marie Clark of Ambient Intelligence, to help define and shed light on this curious world.


To read the full article written by Jordan Marrow (Qlik Global Head of Data Literacy) visit Data Science: The New Art | Qlik Blog


Organizations everywhere are switching to cloud-based and subscription-based software to run their business.  This presents some great benefits, but also a new, significant challenge for user adoption.Cloud-based software is typically updated with the latest and greatest technology.This means that the users must continuous learn these new technologies and competencies to maximize value from the software.This also requires more of an investment in user adoption to make the software sticky for the users and for organizations to realize its value.At the same time, education and learning approaches are not keeping up and organizations are not adapting their learning to fit today’s ever-changing work environment.To keep pace, organizations need to think about user adoption and getting users properly enabled completely differently than before.


To read more visit the blog posted by the Vice President of Education Services, Kevin Hanegan




When we think of the word “culture”, or phrase “corporate culture”, many thoughts can come to our mind, some positive and some negative.  In my first blog post, The Rise of Data Literacy, we spoke of the data revolution and of data literacy itself.  But for organizations to succeed with data literacy, the right frame of mind and data literacy culture must exist.  What does the phrase “data literacy culture” mean?  How can an organization implement and put in place the proper culture to ensure it starts to grow within data literacy and progresses with the data revolution?

To read the full article visit A Culture of Data Literacy | Qlik



A new blog post is available!  In this blog we discuss the need for organizations to innovate and evolve their approach to learning and enablement.  Rather than just checking a box once learning has been completed, organizations must ensure their employees can apply the competencies and skills they learned.  And at Qlik, we emphasize not just seat-time but mastery of skills. 


To read the full post visit It's Not What You Know, It's What You Can Do | Qlik

Data literacy is a critical skill for organizations to be successful!



A new blog post is available which discusses the rise of Data Literacy and what Qlik is doing to ensure you know how to read, interpret and converse with, understand and analyze data!


To read the blog and view our resources visit The Rise of Data Literacy | Qlik



In today’s world, data drives pretty much everything we do.  There’s no question that, for tomorrow’s workforce to be successful, they will need exceptionally strong analytical and data literacy skills, along with the tools and know-how to keep pace with rapid change.  But here’s the twist: these skills are not just important for future business analysts anymore.  It’s for everyone.  Including – and I would say especially – our future leaders.  Why?  To quote a recent excellent article on this topic, “Data literacy is the new intellectual underpinning of every successful strategy going forward.”

To read the full article visit Data Literacy for Everyone | Qlik

Sarah Miller

From Zero to Qlik Hero

Posted by Sarah Miller Jul 19, 2017



It’s a daunting task. You want to become the work hero, solving business analysis problems with efficiencies that make your company better. You want to go from not knowing much to being an in-house expert. But how do you get started? What can you do to really become proficient with software?

To read the full blog visit  From Zero to Qlik Hero | Qlik

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