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Education Services

42 Posts authored by: Sarah Miller

Data Science is a new and growing field, but what exactly is it?


In this digital world of data, the Internet of Things, and more, there is one term which seems to come up everywhere: Data Science.

Data Science has taken on a life of its own, bringing immense value to organizations when utilized correctly - but what does it mean? And how should organizations embrace it? I recently asked an industry thought leader and expert on this topic, Marie Clark of Ambient Intelligence, to help define and shed light on this curious world.


To read the full article written by Jordan Marrow (Qlik Global Head of Data Literacy) visit Data Science: The New Art | Qlik Blog


Organizations everywhere are switching to cloud-based and subscription-based software to run their business.  This presents some great benefits, but also a new, significant challenge for user adoption.Cloud-based software is typically updated with the latest and greatest technology.This means that the users must continuous learn these new technologies and competencies to maximize value from the software.This also requires more of an investment in user adoption to make the software sticky for the users and for organizations to realize its value.At the same time, education and learning approaches are not keeping up and organizations are not adapting their learning to fit today’s ever-changing work environment.To keep pace, organizations need to think about user adoption and getting users properly enabled completely differently than before.


To read more visit the blog posted by the Vice President of Education Services, Kevin Hanegan




When we think of the word “culture”, or phrase “corporate culture”, many thoughts can come to our mind, some positive and some negative.  In my first blog post, The Rise of Data Literacy, we spoke of the data revolution and of data literacy itself.  But for organizations to succeed with data literacy, the right frame of mind and data literacy culture must exist.  What does the phrase “data literacy culture” mean?  How can an organization implement and put in place the proper culture to ensure it starts to grow within data literacy and progresses with the data revolution?

To read the full article visit A Culture of Data Literacy | Qlik



A new blog post is available!  In this blog we discuss the need for organizations to innovate and evolve their approach to learning and enablement.  Rather than just checking a box once learning has been completed, organizations must ensure their employees can apply the competencies and skills they learned.  And at Qlik, we emphasize not just seat-time but mastery of skills. 


To read the full post visit It's Not What You Know, It's What You Can Do | Qlik

Data literacy is a critical skill for organizations to be successful!



A new blog post is available which discusses the rise of Data Literacy and what Qlik is doing to ensure you know how to read, interpret and converse with, understand and analyze data!


To read the blog and view our resources visit The Rise of Data Literacy | Qlik



In today’s world, data drives pretty much everything we do.  There’s no question that, for tomorrow’s workforce to be successful, they will need exceptionally strong analytical and data literacy skills, along with the tools and know-how to keep pace with rapid change.  But here’s the twist: these skills are not just important for future business analysts anymore.  It’s for everyone.  Including – and I would say especially – our future leaders.  Why?  To quote a recent excellent article on this topic, “Data literacy is the new intellectual underpinning of every successful strategy going forward.”

To read the full article visit Data Literacy for Everyone | Qlik

Sarah Miller

From Zero to Qlik Hero

Posted by Sarah Miller Jul 19, 2017



It’s a daunting task. You want to become the work hero, solving business analysis problems with efficiencies that make your company better. You want to go from not knowing much to being an in-house expert. But how do you get started? What can you do to really become proficient with software?

To read the full blog visit  From Zero to Qlik Hero | Qlik

Learn software at the point of need with performance support tools


In a previous post, Kevin Hanegan (Qliks VP of Knowledge and Learning) shared how today’s software users prefer to learn as they go, rather than take training before starting to use the tool. The software industry is following suit to address the trend, with Electronic Performance Support Systems (EPSS) gaining popularity as alternatives to performance interventions that require learners to consume knowledge before a task is realized. The goal of EPSS systems is to provide whatever is necessary to generate performance and learning at the point of need, by integrating the support as much as possible into a user’s work space. This approach to performance is seen as an improvement over traditional training, which takes place before the individual must perform the task. Traditional training typically includes a delay between the learning and application of that to the job, which causes a loss that Hermann Ebbinghaus coined as the forgetting curve.


So, what do these tools look like?  To learn visit http://global.qlik.com/us/blog/posts/kevin-hanegan/a-cure-for-the-forgetting-curve


According to reports, the two most important factors in realizing the value of software are user adoption and organizational change management. According to a McKinsey study, ROI of software rollouts was 35% when there was little or no organizational change management included. However, the ROI was 143% when excellent organizational change management was included in the initiative. For successful software user adoption, users must be motivated as well as have any hurdles that stand in their way removed. Below are some common hurdles that I have encountered when it comes to software adoption:


  • Users either do not have access to the data they need or the data as it exists is not in the right format for them
  • Users do not prioritize time to get familiar with the software
  • Users do not see how the software will benefit them
  • Users try to use the software and they get stuck and do not know where to go for help
  • Leadership does not communicate the context and the why behind the software adoption


To read the full article written by Kevin Hanegan, Qlik Vice President of Knowledge and Learning visit

Avoid the Big Software Fail! | Qlik

Sarah Miller

Get Certified, Get Ahead

Posted by Sarah Miller Apr 12, 2017


Data and big data analytics are the foundation of business, and as such, data literacy and analytic skills are in high demand. Those who successfully capitalize on the vast amounts of data available to businesses are proving to be critical for today’s most successful organizations. According to the Bureau of Labor Statistics, both Database Administration and Information Research Scientist roles are projected to increase by 11% between 2014-2024. The discovery, curation, and dissemination of data by highly-trained experts creates smarter, more successful organizations.

To read the full article visit



What does student debt, a workforce talent squeeze, & disruptive innovation have in common?


We live in a time where the business world is rapidly changing. The knowledge-driven and information-centered economy is forcing businesses to innovate and come up with new business models and capabilities. These technological and disruptive innovations are happening all over the business world, resulting in the ability to detect these changes and adapt to seize market opportunity being crucial to the success of a company. At the same time, higher education has yet to follow the technological disruptions and globalization to change how they educate students to prepare them for today’s workplace.


To read more visit  Higher Education: You’re Not Keeping Up | Qlik


When we need to know something right now, our first instinct these days is to grab our phone and look it up.  Google breaks this type of behavior out into micro-moments: I-want-to-know, I-want-to-go, I-want-to-do, and I-want-to-buy moments.


And when we “want-to-do”, what do we do?  We turn to YouTube.  Searches related to “how-to” on YouTube are growing 70% year over year.  YouTube is not supplementing traditional learning methods anymore, it’s replacing them altogether.  And that’s not necessarily a good thing....


To read more visit the newest blog posted by the V.P of Education Services, Kevin Hanegans 


Online training manuals provide much more than just a digitized version of what’s in print.




Learn more about how Qlik is innovating the future of training by moving away from traditional, stagnant books in favor of online manuals, Ditching the Old Print Manuals | Qlik


Benefits of an online manual:


  • Searchability so you can do a full text search and quickly find what you are looking for.
  • Content integration so you can access everything you need in one place. Whether it’s all the class files, job aids, exercise files, quizzes, or even links to additional related learning content and resources, like blogs, YouTube videos, or forums.
  • Ability to handle multiple use cases, for example so you can check the new features in the latest software release, or the activities from the class, additional follow up activities, or even toggle from content to one product version to another, all from one location.
  • 24/7 access, anytime and anywhere without having to actually carry anything with you – besides your smartphone, tablet or laptop.
  • Notes and annotations tools so you can take notes just as you would do on printed books.


Have you subscribed to the Qlik Continuous Classroom (QCC) yet?! 


If not we recommend you visit the Qlik Continuous Classroom and watch the free modules to learn everything it has to offer!  From product training to Data Analytics concepts, the QCC has everything you need to understand the why and the how of analytics!

Never stop learning, because life never stops teaching

Never stop learning.PNG

In today’s workplace, where technology is rapidly changing and evolving, there’s no doubt that learning has to play an important and ever-present role.  But often, training programs fail to go beyond the needs of the uninitiated ‘new’ student which has to be brought up to speed.  In fact, there are at least five, and all just as important, use cases that a learning platform should support.


  1. The “first” experience
  2. The “continuous” experience
  3. The “knowledge refresh” experience
  4. The “real world” experience
  5. The “keep current” experience


So what is Qliks solution to ensure you never stop learning?  Visit the full blog to learn!


Learning Is Not Just For Newbies | Qlik

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