If you're experiencing a few problems, please review the troubleshooting points below before you contact Qlik Support.
Whenever you start, or attempt to start Qlik Web Connectors, you should find a log file in the root folder called Startup_Log.txt or you can launch it from the initial Qlik Web Connectors’ startup form
If you’re running Qlik Web Connectors as a service, then this will be called Service_Startup_Log.txt.
On inspecting this file you may be able to see why it’s not starting up correctly from any messages here.
|If you do contact Qlik support, then it would be useful to send this log file along with your submission.|
Checking the Status of Qlik Web Connectors
If Qlik Web Connectors is running, in a web browser on the local machine, you should be able to browse to http://localhost:5555/data, which will give you a status of Qlik Web Connectors including the version number and which connectors are licensed.
Multiple Instances Not Supported
By default, Qlik Web Connectors will only support running one instance at a time. If you get an error message indicating this then it maybe because you have accidentally launched multiple instances. To see where these are running from try browsing to http://localhost:5555/data which will give you the path of the qlikwebconnectors.exe that’s being used.
If it still happens, then use Windows Task Manager to close all instances of Qlik Web Connectors.