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Not applicable

QMC incredibly slow.. WHY?

Hi All,

Could anybody list possible reasons why QMC can be very slow. It all works, but it can take between 5-10 minutes to respond to any of the clicks that I make (e.g. like switching between tabs, expanding folders etc). It's becoming quite frustrating!

Many thanks!

Neal

18 Replies
Not applicable
Author

You need talk to your IT department if you use Cross Domain.

Not applicable
Author

That's correct.

Since you upgraded the upgrade will never touch the config files. Therefore new settings we add needs to be added manually. Just paste in the lines:

<!-- Set to true if the Cross Domains are used. Else set to false for increased performance -->

    <add key="DocumentFolderAdminUseXDomain" value="false" />

General recommendation is to restart the service after the change.

enderl
Partner - Contributor III
Partner - Contributor III

Hi Magnus,

your hint puts our QMC on "highspeed"!

Still waiting for some users reply, we'll see it within the next 24hours....

Thanks a lot!

Dirk

jerrysvensson
Partner - Specialist II
Partner - Specialist II

Hi Magnus. magnuslovsten

We are experiencing this also from time to time. We use certificates as means of communication.

Will this make any difference for us?

<!-- Set to true if the Cross Domains are used. Else set to false for increased performance -->

    <add key="DocumentFolderAdminUseXDomain" value="false" />

Multiple domain environment with no trusts, hence certificates.

11.2 SR13 windows 2008

Not applicable
Author

Hi Jerry

Yes, I believe it can help you,

jerrysvensson
Partner - Specialist II
Partner - Specialist II

Ok, I will give a try.

jerrysvensson
Partner - Specialist II
Partner - Specialist II

Tried it, no change at all.

Still slow, can take up to one minute to respond. Not always though.

enderl
Partner - Contributor III
Partner - Contributor III

Hi Magnus,

now same issue after Upgrading from SR12 to SR13. Settings are still the same, maybe another hidden Feature? 😉

<!-- Set to true if the Cross Domains are used. Else set to false for increased performance -->

    <add key="DocumentFolderAdminUseXDomain" value="false" />

Any idea?

THX in advance!

Dirk

Not applicable
Author

Hi Dirk

There are very few changes in this area between SR12 and SR13 and the changes should not have any impact to this scenario.

Sorry

Magnus