issue with admin rights in QMC

[#1]

I need some help with admin rights in QMC.   We are running in a Publisher environment version 11.2 and I have been acting as primary admin with no issues.   The issue comes in when I am trying to set up a colleague to be my backup.   What I am trying to do is have her be able to start tasks (reloads) in QMC if I am unavailable and although I have added her to the Qlikview Administrators Active Directory group she does not see all 4 main tabs in QMC and under the Status tab she sees the "Tasks" selections but none of the tasks nor the "Services" and "QVS Statistic" selections that I see.   It is like she has access to QMC but not as admin.   What am I missing on her setup?   I have scoured QMC and I don't see any place users can be set up as admin and the only posts I have found in the community suggest that being in the Qlikview Administrators group should give admin access.   Thanks in advance for your help...

[Gysbert_Wassenaar]

Have you checked which groups you're a member of and if your colleague is also a member of those groups?

And which groups and users are members of the local Qlikview Adminstrators group on the qlikview server?

[#3]

Add the user to the local QV administrators group, not the domain one as Gysbert pointed out.

[#4]

That was the first thing I did - check the groups my userid is in compared to hers.   She was not in the "Qlikview Management API" group which I didn't think necessary but added her anyway and still get the same results.  We are both in the "Administrators" group on the local server and "Qlikview Administrators" group which I thought was the key group. She also did not have a named license as we mostly do doc CALs but I freed up one and put her on it and that didn't change the outcome either.

[amit_saini · Accepted solution]

Hi Kevin,

Check for her name here:

Also I would suggest , first do testing with your name (Remove your name and see if still you can see QMC or not) .

Thanks,

AS

[#6]

She is in the "Qlikview Administrators" group and in the "Administrators" on the publisher and qlikview production servers as is my userid.    I like your suggestion of testing userids which I have not done yet.    I have a test userid for qlikview applications and I think I will try to make it an admin and see what I get.   However, I just tried to log in with the test credentials and the password is expired so I have to get with the AD admins to reset.   I will report back once I can do the testing...

[#7]

Ok.   I finally got my test credentials password reset and added it to the qlikview administrators group on the QV publisher server where QMC runs and I was able to run QMC and see all tasks just fine.   I am beginning to wonder if she is trying to run QMC through her browser rather than doing a remote desktop session which is what I do.   I am going to walk through a screen share session with her tomorrow (we are not in the same office) and see what she is doing but I am pretty confident the simple answer is the local group qlikview administrators.   Thanks for the responses...

[amit_saini]

cheers

[Anonymous]

Hi Amit,

I have the same problem than Kevin and I try to solve it by adding the user in Qlikview Administrator, but when I try to enter in the QMC I see the next window:

Do you know what I have to do to solve this issue?

Thanks!

[amit_saini]

Hi Leandro,

this is the IE enhanced security setting, you can disable like described here:

  https://4sysops.com/archives/how-to-disable-internet-explorer-enhanced-security-configuration-ie-esc...

Thanks,

AS