Distribution service(task in managment console) can't load document.

[asgardd2]

Hello!

     I have a problem with reload document through Managment Console.

I analyzed the log files, and realized that the document can not be loaded:

...

26.04.2016 05:00:01.1677710    Information    Opened the QlikView Engine successfully. ProcessID=2156

26.04.2016 05:00:01.1677710    Information    Allocated QlikView Engine successfully. Current usage count=2 of 4 (of type non-reader). Ticket number=3.

26.04.2016 05:00:01.1677710    Information    Loading document "C:\QVProject\QVReload\reload.qvw" (0.22 Mb)

26.04.2016 05:00:02.1676968    Information    Loading. LoadTime=00:00:00.9999258

26.04.2016 05:00:04.1675494    Information    Loading. LoadTime=00:00:02.9997784

26.04.2016 05:00:08.1672545    Information    Loading. LoadTime=00:00:06.9994835

...

26.04.2016 05:57:07.3248071    Information    Loading. LoadTime=00:57:06.1570361

26.04.2016 05:58:07.3614774    Information    Loading. LoadTime=00:58:06.1937064

26.04.2016 05:59:07.3662672    Information    Loading. LoadTime=00:59:06.1984962

26.04.2016 06:00:11.1249927    Error    Document open threw an exception. Exception=The currently executing operation was aborted.

26.04.2016 06:00:11.1249927    Information    Load was aborted

26.04.2016 06:00:11.1249927    Information    Closed the QlikView Engine successfully. ProcessID=2156

26.04.2016 06:00:11.1249927    Information    Attempted to load the document without data.

26.04.2016 06:00:11.1249927    Error    The document failed to open.

26.04.2016 06:00:11.1249927    Information    Closed the QlikView Engine successfully. ProcessID=2156

26.04.2016 06:00:11.7500426    Information    Closed the QlikView Engine successfully. ProcessID=2156

26.04.2016 06:00:11.7500426    Error    The task "Reload of reload.qvw" failed.

...

Restart all QliKView services does not help. How can I fix this?

Full log file in attachment.

Thank you.

Best Regards,

Aleksandrov Anton.

[asgardd2]

0.22 MB - because this is a little extractor of data.

It happens to all files qvw, through QliKView desktop  it reload and save correctly.

There are not create Documentlog.txt file then i start task in managment console,because i do not have a string about this in taskLog, like this:

4/23/2016 05:00:01.3653828    Information   Writing documentLog to C:\ProgramData\QlikTech\DistributionService\1\Log\20160423\050000 - Reload of reload.qvw\DocumentLog.txt

I think, that i have a debuf logging in settings:

[Peter_Cammaert]

There won't be a document log because the document log is only generated when the script starts executing. Your documents never reach that phase because they fail to load in RAM.

If you have a Publisher, look in the Distribution Service->General->Settings area. If you do not have a Publisher, edit C:\ProgramData\QlikTech\DistributionService\Configuration.xml andd set all LogItem attributes to true for LogLevel=Debug and check the EventLog after the next reload.

Peter

[Peter_Cammaert]

If your reload generates an exception, you may find additional details in the Windows events logs.

[asgardd2]

Do you mean event log files in "C:\ProgramData\QlikTech\QlikViewServer" folder ?

I switch to enable option Debug loging. (my server with Publisher)

[Peter_Cammaert]

No, if you have a Publisher, then the standard logs will do as messages will be streamed to log files as well. IF you don't have a Publisher license, the configuration is different.

If you start the reload task for the small extraction document, do you get more details in the TaskLog?.

[asgardd2]

No, i don't have more details.

26.04.2016 14:18:44.0826080    Information    Starting task 'Reload of Sales.qvw'. Id:843affdd-50ac-4da5-81c0-df6b18dbb793. Triggered by 'ManualStartTrigger'. Id:00000001-0002-0003-0405-0607080a0b0c

26.04.2016 14:18:44.0826080    Information    Entering Task Execution.

26.04.2016 14:18:44.0826080    Information    ClusterID=1

26.04.2016 14:18:44.0826080    Information    QDSID=aed83b64-e5c9-39c0-3c69-c7dd998446ea

26.04.2016 14:18:44.0826080    Information    TaskID=843affdd-50ac-4da5-81c0-df6b18dbb793

26.04.2016 14:18:44.0826080    Information    MaxRunTime=02:00:00

26.04.2016 14:18:44.0826080    Information    MachineName=QV2

26.04.2016 14:18:44.0826080    Information    Max attempts:2

26.04.2016 14:18:44.0826080    Information    Current Attempt=0

26.04.2016 14:18:44.0826080    Information    Task Dependencies are OK

26.04.2016 14:18:44.0982325    Information    Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.

26.04.2016 14:18:44.0982325    Information    Opening "C:\QVProject\QVApps\Sales.qvw"

26.04.2016 14:18:44.0982325    Information    Allocating new QlikView Engine. Current usage count=2 of 4 (of type non-reader).

26.04.2016 14:18:44.0982325    Information    Max retries:5

26.04.2016 14:18:44.0982325    Information    Attempt:01

26.04.2016 14:18:44.5826432    Information    Opened the QlikView Engine successfully. ProcessID=1352

26.04.2016 14:18:44.5826432    Information    Allocated QlikView Engine successfully. Current usage count=3 of 4 (of type non-reader). Ticket number=7.

26.04.2016 14:18:44.5826432    Information    Loading document "C:\QVProject\QVApps\Sales.qvw" (2289.52 Mb)

26.04.2016 14:18:45.5827186    Information    Loading. LoadTime=00:00:01.0000754

26.04.2016 14:18:47.5828660    Information    Loading. LoadTime=00:00:03.0002228

26.04.2016 14:18:51.5831609    Information    Loading. LoadTime=00:00:07.0005177

26.04.2016 14:18:59.5837508    Information    Loading. LoadTime=00:00:15.0011076

26.04.2016 14:19:15.5879414    Information    Loading. LoadTime=00:00:31.0052982

...

26.04.2016 15:13:52.9786032    Information    Loading. LoadTime=00:55:08.3959600

26.04.2016 15:14:53.0469122    Information    Loading. LoadTime=00:56:08.4642690

26.04.2016 15:15:53.1953706    Information    Loading. LoadTime=00:57:08.6127274

26.04.2016 15:16:53.4511880    Information    Loading. LoadTime=00:58:08.8685448

Also, I find Error in log file named Cluster_250160426:

26.04.2016 14:18:44.0669818    Error    Failed to read from C:\ProgramData\QlikTech\DistributionService\TaskResults\TaskResult_843affdd-50ac-4da5-81c0-df6b18dbb793.xml. Exception=System.FormatException: String was not recognized as a valid DateTime.

  at System.DateTime.Parse(String s)

  at QDSMain.TaskResult.ReadXml(XmlReader reader)

  at QDSMain.Clustering.ClusterFileHandler.Read(Action`1 readXML)

[Peter_Cammaert]

How much free space does your C:-drive have?

[asgardd2]

More then 20 GB

[asgardd2]

I rebooted the server, and it solved the problem. Now everything is reloaded correctly.

Thanks to all!