Getting different output PDF table formatting when task is run using NPrinting Server and NPrinting Designer

[#1]

Hi,

we have built a report using Excel Template that is sent by email in PDF format.

When the task is run scheduled from NPrinting Designer we get the following Table format in PDF:

When same nsq/template is run from NPrinting Server we get the following:

We are a little confused about why this is happening. Does anybody faced a similar issue? Is there any solution to this?

Thanks in advance for your help.

Regards,

Roger

[Daniel_Jenkins]

Hi Roger,

Can you open your Connections in the NSQ and check the Clear all selections check-box and try.

Silly question but are you sure you are using the same NSQ and Connections (QVW's) in Designer & Server? Perhaps they are different and have different filters etc?

HTH - Daniel.

[#3 · Accepted solution]

Hi Daniel,

Thanks for your reponse.

Digging into what could be the cause we have checked version of NPrinting Desginer (16.2.0.0 SR2) and version of NPrinting Server (16.4.0.0).

We have updated NPrinting Designer to the new version 16.4.0.0 and now it prints the same format as the Server.

Now it is time to update the format to all the templates we have

Thanks,

Roger