Error creating Connection NP17

[ecabanas]

Hi,

I just migrate to version17 and I have a problem creating a connection:

You must enable at least one engine before generating the connection cache.

I went to Add engine, but I don't know what to to in address

Many thank's

Eduard

[Stephen_Jasionowski · Accepted solution]

Eduard - use the machine name that you used when you installed the engine setup file. It is the machine that is connected to the scheduler node.

See more here: Installing QlikView NPrinting ‒ QlikView NPrinting

[ecabanas]

Hi,

Many many thank's I did it as you mentioned, but the engine is Offline, the service is up but I don't knot what's happen

many thank's for your help

[#4]

Do you have access to the log files? It would be helpful to post the contents to help debug. One thing I ran into durin install was ensuring the profile that is running the Nprinting Enginer service had to have a valid QlikView license from server applied to it, or the engine would not go online.

Please see the trouble shooting here:

https://help.qlik.com/en-US/nprinting/17.0/Content/Troubleshooting/Troubleshooting.htm