Nprinting email distribution fail

[#1]

Hi

Nprinting is not sending Emails to recepients since last week. The app and the Nprinting job is is reloading successfully. I can see that Its geenrating reports in the app. Just not sending the email.

Send email is checked in Nprinting options. Recepiets also added. 

Regards

KV

[Daniel_Jenkins]

Hi Koushik,

Check that your e-mail settings are correct and that your SMTP server is functioning properly. Using QlikView NPrinting Designer, please click File > Options > E-mail settings, check that the settings are correct and send a test message by clicking the Send test E-Mail button. You will be prompted for a To email address. NPrinting then attempts to send a test message and will then display either a success or error message with an error number and description.

Please feel free to contact Support if you are unable to resolve the issue.

Best,

Daniel.

[#3]

hi djk am using NP17 SR1 it had also same issue and designer email setting is disabled in this services

any other way to solve the mail issue

[Daniel_Jenkins]

Hi Sankar,

NPrinting 17 Designer is only for authoring reports. All settings, such as entering your SMTP server details, are managed in the Server. https://help.qlik.com/en-US/nprinting/17.0/Content/Setup/HowSetUpE-mailNPrinting/Set-up-email.htm

I suggest you use your corporate or ISP's SMTP server for this. Gmail SMTP for example could block applications from sending out e-mails.

HTH - Daniel.