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http://localhost:4993/ blank after Installation of NPrinting 17.1

Hi,

today I installed NPrinting 17.1 on a Windows Server 2008R2 QlikView 11.2 SR10 machine.

There have been no errors during the installation, i did a reboot.

All services are running, under a local service user with local administration rights.

But when I try to open the URL http://localhost:4993/ (which as far as i understood seems to be the new Management Console) in order to enter the license information, I get a completely white page. No error message, just white. Any ideas why?

The logfile of the nprinting_webengine says:

Product Assembly NameProduct VersionClass NameTimestampSeverityHostnameUser nameUser IDWebEngine Request IDConnection IDTask IDExecution IDReport IDRequest IDTransformation IDMessageExceptionStacktrace
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164352.016+02:00INFOM-QV200000000Portal proxy server successfully started.
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164352.031+02:00INFOM-QV200000000Web console proxy server successfully started.
Qlik.NPrinting.Repo17.1.0.0Qlik.NPrinting.Repo.Service.LicenseService20160630T164404.944+02:00FATALM-QV200000000!!!!!!!!!!!!!!!! LICENSE VIOLATIONS DETECTED
Qlik.NPrinting.Repo17.1.0.0Qlik.NPrinting.Repo.Service.LicenseService20160630T164404.948+02:00FATALM-QV200000000The number of USERS exeeds the current license limit (1 found, but 0 allowed).
Qlik.NPrinting.Repo17.1.0.0Qlik.NPrinting.Repo.Service.LicenseService20160630T164404.956+02:00FATALM-QV200000000!!!!!!!!!!!!!!!! LICENSE EXPIRED : LICENSE TIMELIMIT PASSED
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164409.819+02:00INFOM-QV200000000Windows authentication server listening on http://localhost:4995/
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164409.909+02:00INFOM-QV200000000Engine server listening on http://localhost:4996/
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164409.910+02:00INFOM-QV200000000The service is ready at localhost:4996
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164651.590+02:00ERRORM-QV200000000proxy: 2016/06/30 16:46:51 server.go:1934: http: TLS handshake error from [::1]:49388: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164900.760+02:00ERRORM-QV200000000proxy: 2016/06/30 16:49:00 server.go:1934: http: TLS handshake error from [::1]:49409: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164900.787+02:00ERRORM-QV200000000proxy: 2016/06/30 16:49:00 server.go:1934: http: TLS handshake error from [::1]:49408: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164923.898+02:00ERRORM-QV200000000proxy: 2016/06/30 16:49:23 server.go:1934: http: TLS handshake error from 192.168.96.105:50113: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T164923.987+02:00ERRORM-QV200000000proxy: 2016/06/30 16:49:23 server.go:1934: http: TLS handshake error from 192.168.96.105:50114: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T165327.113+02:00ERRORM-QV200000000proxy: 2016/06/30 16:53:27 server.go:1934: http: TLS handshake error from [::1]:49432: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T170002.908+02:00ERRORM-QV200000000proxy: 2016/06/30 17:00:02 server.go:1934: http: TLS handshake error from [::1]:49472: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T170004.119+02:00ERRORM-QV200000000proxy: 2016/06/30 17:00:04 server.go:1934: http: TLS handshake error from [::1]:49473: tls: first record does not look like a TLS handshake
Qlik.NPrinting.WebEngine17.1.0.0Qlik.NPrinting.WebEngine.Engine20160630T214201.017+02:00ERRORM-QV200000000proxy: 2016/06/30 21:42:01 server.go:1934: http: TLS handshake error from [::1]:50819: tls: first record does not look like a TLS handshake

Thanks a lot in advance!

1 Solution

Accepted Solutions
Daniel_Jenkins
Specialist III
Specialist III

Hi Martin,

What happens when you try https://localhost:4993?

- Daniel.

View solution in original post

3 Replies
kechavarmanar
Partner - Contributor III
Partner - Contributor III

Hello Martin,

Validates that the Engine service is running. However remember to install nprinting 17 you should not have any version of Nprinting 16.

Steps to Install properly Nprinting 17:

1. Have the server updated the Net Framework

2. Install QlikView and must be licensed

3. Install Nprinting Server

4. Install Nprinting Engine (This is the motor)

5. Install Nprinting Designer

6. Install Office (must be licensed)

To upload services you should review policies and local management Windows security you create an instance of groups.

Recommendation: Use Chrome or Firefox as your browser

Link video: Implementación de una instalación de dos motores - QlikView NPrinting - YouTube

I hope my experience will serve you.

Regards,

Daniel_Jenkins
Specialist III
Specialist III

Hi Martin,

What happens when you try https://localhost:4993?

- Daniel.

Not applicable
Author

Thank you Daniel, I didn't think so far...  🙂