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shayraber
Creator
Creator

Missing document in AccessPoint

Hi all,

I have QV server and few documents.

Recently, i have created a new document.

Some of the users do NOT see the document (its not that they can't open the document, but they can't see it).

The new document is in a folder which contains another document which the users CAN see.

What am I missing?

1 Solution

Accepted Solutions
ramoncova06
Specialist III
Specialist III

Yes I meant at the document property level

Since I just read that you do have section access, have you tried reloading the file ?

View solution in original post

11 Replies
shayraber
Creator
Creator
Author

In addition,

i have duplicated the two documents within that folder.

the users now, can see the previous document and It's duplication BUT they still can't see the new one AND can't see it's duplication

ramoncova06
Specialist III
Specialist III

I am assuming you do not have a publisher, right ?

have you check the file security properties are the allowed are the users allowed to seem them ?

have a shared and meta file been created ? If not trying bouncing QVS

Anonymous
Not applicable

Hi Shay

It sounds like you have section access set-up in the document the users can't see. Can you confirm if this assumption is correct? Otherwise the users should be able to see the document in access point but not able to open it but if they are not in the section access table they will not see the document. Can you see and open the affected document?

Mark_Little
Luminary
Luminary

Hi.

The first thing i would check is the permissions on the problem files themselves.

Mark

shayraber
Creator
Creator
Author

nope. no Publisher

shared and meta files have been created

QVS bounced

by "file security properties" you mean - at the document properties->Security?

shayraber
Creator
Creator
Author

the user which cant see the document - is IN the section access.

even, if not - he should have still see the link but should not be able to open it...

shayraber
Creator
Creator
Author

which permissions?

ramoncova06
Specialist III
Specialist III

Yes I meant at the document property level

Since I just read that you do have section access, have you tried reloading the file ?

awhitfield
Partner - Champion
Partner - Champion

Hi Shay,

which security model do you use?

Andy