Qlik Sense Desktop 3.0 installation failure!!

[#1]

I upgraded Qlik Sense Desktop from 2.2.4 to 3.0.0. It seems everything is OK.

But when I opened the hub, it appears nothing as below:

I have tried to repair the installation, failed.

I have uninstalled the Qlik Sense Desktop and re-installed it, failed.

How shall I fix this issue? So far the only thing I can do is to roll back to 2.2.4.

Background information:

OS: WIN7

Username: Junlong Chen(There is a blank between two words, and somebody said the issues is caused by the blank. I don't know whether it's right or wrong.)

[amonjaras]

Hello!

I finally got mine to work. I am on Windows 7 Ultimate, SP 1, and this is what it took:

1) Uninstalled Qlik Sense Desktop

2) Uninstalled Qlik Sense Enterprise

3) Rebooted

4) Installed Qlik Sense Desktop 3.0.0

It now works, and all of my previous apps, extensions and mashups are intact.

I have yet to install QS Enterprise 3.0.0; will post the result when I do.

Hope this helps someone!

[#3]

Good Morning,

I have tried a full install of 3.0.1, and the same problem still exists. Can you confirm that the latest update was expected to solve this issue?

Thanks

Dominic

[Anders-Samuelson]

Hi Dominic,

Sorry to hear that! Yes, I can confirm that the 3.0.1 was expected to resolve this issue. Will fwd your logs to the responsible dev team and we'll have another look at it!

Br,

Anders

[Anders-Samuelson]

Hi Dominic,

As a quick update the issue has been reproduced and we're working on getting a fix into the next release!

Br,

Anders

[#6]

Dominic,

Can you verify that you're not running both Qlik Sense Server and Desktop on the same machine?

Br,

Christian

[amonjaras]

Hello Christian.

Is running both Desktop and Server on the same machine a know problem with 3.0.1?

My Desktop is running OK, but I was about to install Server, too.

I'll wait for a reply.

Thank you!

[#8]

While investigating Dominic Ogdens problem above I was told that running both on the same machine may be a cause. If you run into problems because you want to run both I suggest putting either on a VM as a work around.

[amonjaras]

Thank you, Christian!

I'll try it on a VM over the weekend and post the results.

[amonjaras]

Hello all.

I am happy to report that I installed Qlik Sense Server on the same machine, rebooted afterwards, and both Desktop and server are running simultaneously without any problems.

My setup: Windows 7 Ultimate SP1 running on VMware fusion for Mac Version 8.1.1, default browser: Chrome, version 52.0.2743.116 m

Regards,

Angel.

[#11]

Hi Christian,

No, I can confirm I'm not running both Qlik Sense Server and Desktop on the same machine.

Dominic