Access Point, how do users know what they do not have access to

[datagrrl]

This question is to find out what other organizations do.

It is easy to tell what I have access to in Access Point, but how do your users know what else is out there and how to request access?

Please feel free to direct me to another discussion is this has already come up.

Do you utilize any tools for this, or a homegrown system?

Any feedback is appreciated. Can't wait to hear your feedback.

[marcus_sommer]

I think most common is to use one (or maybe several) introduction-sheets (many of the qlik-demos have one: Qlik Demos: See QlikView in Action | Demo.Qlik.Com) which explain the user which content is why and in which way implemented and it could be accessed, exported, printed and so on - logically like the list of contents in a book (whereby they could be only links to any pdf/ppt-sources on your network or include the qlik online-help or something similar).

- Marcus

[datagrrl]

Okay, I think that is the idea we are going with, or at least something similar.

Just to clarify.

Are you recommending one (or more, maybe based on an organizational structure) doc everyone has access to, which looks similar to the intro pages in the demos? Or giving everyone access to the intro pages of the documents.

The latter seems like it would be a lot harder to implement.

[puttemans]

Hi Randi,

What if you add a similar sheet in all your applications, which explains what range of applications you have? That would mean everyone can keep his/her access, but you would need to add the sheet in every application you have.

Regards,

Johan

[marcus_sommer]

I would tend to a kind of modular description-structure - starting with general topics like "What is BI / Qlik?" and common strategies to the design and usability to more specific topics which are directed to certain departments or user-types like power-user.

- Marcus