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shayraber
Creator
Creator

BugID 62361 and QVX_PIPE_ERROR

hi all,

have seen that his is a known issue but didn't find a place describing the root cause for that issue and its fix, if such exists.

one of the documents fails from time to time (about 5 times out of the last 180 reloads).

the error occurs on different points at the script.

the Error is:

10/2/2016 5:20:04 AM:   QVX_PIPE_ERROR:
10/2/2016 5:20:04 AM:   Error: Custom read failed
10/2/2016 5:20:04 AM:   General Script Error
10/2/2016 5:20:04 AM:   Execution Failed
10/2/2016 5:20:04 AM:  Execution finished.

we use QV 11.2 SR3 on machine which is a virtual machine, 8 cores, 144GB (just recently added more RAM from different reason)

Product Information

  Product name QMS Backend Core x64

  Client Build Number 11.20.12451.0

  Target Platform x64

  Publisher License Key No License

  Service authentication AD groups

Machine Information

  Computer Name SAPBI

  Operating System Version Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

  .NET Version 4.0.30319.34209

  Physical Memory 147455Mb

  Available Memory 42461Mb

CPU Information

  CPU 0 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 1 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 2 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 3 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 4 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 5 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 6 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

  CPU 7 Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz

any idea?

7 Replies
lakshmikandh
Specialist II
Specialist II

ODBC read failed

Check this one

shayraber
Creator
Creator
Author

already did.... (as can be seen at the topic of this thread)

it says something about a known issue. two things about that:

1. didn't find a place where it says what's exactly includes that bug ID

2. it says also that this issue suppose to be handled at SR3. I'm using SR3 and still facing it. was this issue handled? on which SR?

lakshmikandh
Specialist II
Specialist II

Please open a ticket in Qliksupport. It may be instance specific issue also.

shayraber
Creator
Creator
Author

didn't do it yet.

just tried now and failed as it says that i have no permission to do that...

any idea?

lakshmikandh
Specialist II
Specialist II

you user account may not have support portal access.

If you go to homepage qlik.com there will be a chat live window , ask them to give access to your user id.

shayraber
Creator
Creator
Author

hi,

can't find it. where can I see it?

lakshmikandh
Specialist II
Specialist II

Click on the Blue button in the left side and ask the support person to give access to your user id

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