Failed to retrieve LEF from registration server.

[#1]

Dear all,

i have just finished installing my QV 10 release 3 server on a Win 2008 R2 66bit box ans when trying to apply the publisher licence, i got the error "

Failed to retrieve LEF from registration server.

Here what I have already tried :

• I have access to internet, port HTTP 80 is open
• I have also tested it without the firewall switched on
• I have tried to apply manually the LEF file, but get the same error
• I have tried to put manually a file LEF.TXT under C:\ProgramData\QlikTech\Publisher\CommandCenter\Publisher LEF as per installation guide notes

Has anyone got the same problem ?

Thank you for your help

Yvan

[#2]

Hi,

I would suggest that you logon to the customer portal and submit this as a support case.
Include the license number, all the tech details as well as screenshots illustrating the issue when you log the case.

Thank you