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amien
Specialist
Specialist

failed to run upgrade 2.1 to 3.1 : Install Failed

[060C:0D74][2016-10-07T11:50:08]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d8ba40f5-bc32-4ce1-9dda-2a261cf3c1f0}, options: 0x0, disable resume: No

[060C:0D74][2016-10-07T11:50:08]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d8ba40f5-bc32-4ce1-9dda-2a261cf3c1f0}, resume: Active, restart initiated: No, disable resume: No

[060C:0D74][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to create run key.

[060C:0D74][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to update resume mode.

[060C:0D74][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to begin registration session.

[1EBC:15E8][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to begin registration session in per-machine process.

[1EBC:15E8][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to register bundle.

anyone seen this before?

1 Reply
lakshmikandh
Specialist II
Specialist II

Looks like some issue in Microsoft https://support.microsoft.com/en-in/kb/968003 Please check this.