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cbaqir
Specialist II
Specialist II

Nprinting Alternate States Locked Fields

I created some charts with some locked fields and then I am running NPrinting reports and adding a filter on a year and cycling on SERVICE_AREA.

The chart on the right (Avg # Days inherited state) is correct and does not have any locked fields. The chart on the left (CH147 Alternate State A) is using an Alternate state and the PROCESS_STEP and IS_IN_PROD fields are locked. The NP report has a filter to select FY17 and then should cycle on the Service Area.

The problem is that SERVICE_AREA doesn't seem to be applied to the chart on the left even though FY17 looks fine.

What am I missing?

10-6-2016 3-23-39 PM.jpg

10 Replies
cbaqir
Specialist II
Specialist II
Author

See attached - I have 4 graphs that I have 2 different Process Steps locked in each and then want the user selections of FY and Service Area to apply. When I use the '$' in the code, I get the same data for all graphs even though they should be different because they are looking at different steps.

I think the issue is related to selections on a graph on another sheet(tab) in my dashboard. There is a bookmark for the Dashboard tab when the doc is opened to select Ticket Created And Routed for that tab.

If you instead select the same 2 steps as in one of the NPrinting tabs like Routed and Fully Approved, the numbers on the Dashboard tab charts should match those on CH151 and CH152 on the For NPrinting tab.

NPrinting has a way to "Clear Current Selections" when connecting to the source data but when I did that, nothing came across because even the locked field selections were cleared. Ugh. Any ideas?