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Failed to open the document for unknown reasons

When I am trying to open a configured application through IE with plugin installation, some times system is saying "Failed to open the document for unknown reasons". May I know the reason for this.

7 Replies
Not applicable
Author

Have you checked the server log files yet?

Not applicable
Author

Did you find the resolution/reason to this?

If so can you please post asap. I am getting 'failed to open document, for uknown reasons' each time I try to load a previously working qvd.

In the log files i see an error '###.qwv failed to load because of no access [15].

Thanks in advance

fernandotoledo
Partner - Specialist
Partner - Specialist

I´m facing the same problem here. It´s stranger because the problem only happens in the first 5 or 6 tries, then the document loads. The problem occurs again if the IE is closed (Tried with IE 7,8 and9).

Regards

Fernando

ashfaq_haseeb
Champion III
Champion III

Hi

Always try to use IE pluggin same as that of qlikview server installed.

for example if you have upgraded from v9 to v10.

then you must upgrade pluggin.

Hope that helps

Regards

ASHFAQ

fernandotoledo
Partner - Specialist
Partner - Specialist

In my case the plugin is the same. I seems that some of the IE or Network configurations is delaying the authentication process (named user).

After you try 4 to 5 times, it all works fine. Make the access work in the first try is the problem. Some machines (like mine!) has no problem. Accessing using QV Desktop open in server works great too!

The error shown in the client Plugin or in the server events log is the same if you cancel the User/Password window or give the wrong password.

Any ideas?

Regards

Fernando

Not applicable
Author

I have the same problem, but can´t fix it.

¿Some help us?

Not applicable
Author

Try to reboot the QV-server that solved the issue for us.