Document CALs not being released ?

[josephfallon]

Hi all,

First post - be gentle.

My QVS isn't releasing Document CALs

I've got Allow Dynamic CAL assigment ticked on, 4 Document CALs allocated.

In the Assigned Users area there are 4 users listed - the Last Used (UTC) values go back 2 weeks for

some of them, and I know for a fact that some of them haven't opened a document.

Any ideas ?

Many Thanks in advance !

[josephfallon]

Taken from the Qlikview Server Reference Manual

"To delete an assigned user, thus freeing a Document CAL, click on the Delete button ( ). If the CAL

has not been in use for the last 24 hours, it will be deleted immediately. If the CAL is currently being used

or has recently been used, it will be marked for deletion, and not allow new sessions for user access

through this CAL, but will still occupy an allocated CAL until the Quarantine time ends. During this

period, you may undelete by clicking the Restore button ( ). After the quarantine period, you may

delete the entry manually (by clicking on the Delete button), or restart the QVS service"

[erichshiino]

Does the second post mean that you solved it?

The document cals will not be release from an user and available to the others automatically.

You have to do it manually as the text says.

[ashfaq_haseeb · Accepted solution]

Hi

What is the version of qlikview server you are dealing with.

as far as my knowledge is concern any cal if not used for 24 hours of time can be deleted manually.

Can you share the snapshot of your cal assigenment so that we can help you out.

Regards

ASHFAQ

[josephfallon]

Ah, I think I misunderstood.

I thought the Qlikview system would automatically delete the unused document CALs after 24 hours.

Turns out I have to go in and manually delete them.

Is there any facility to get the system to look after this clean up itself ?

[#6]

Have you found a facility to clean this up automatically yet?