Re: Lost connection to server-Reconnecting No conn... - Qlik Community

aj0031724 · ‎2016-11-11

Dear team,

This is what is occurring in qlikview when using DIRECTDISCOVERY feature. Clients are unable to work out with ANALYSIS and is simple losing the connection and then pop up message comes"NO CONNECTION"".

dOCUMENT TIMEOUT AND SERVER TIMEOUT SESSION IS WELL ABOVE 6000 SECONDS.

qv11 sr13 WINDOWS 2012 SERVER MACHINE .

Please guide and help to resolve this issue .

Clever_Anjos · ‎2016-11-11

Did you check if more than one user are sharing the same user login.

It´s a recurrent behaviour in this case

aj0031724 · ‎2016-11-14

Dear Anjos,

We are using only one Administrtaor account with all privileges to access the document from accesspoint.

There is no sharing of login credentials either.

Clever_Anjos · ‎2016-11-14

Please check the Events.log, maybe have some usefull information

Clever_Anjos · ‎2016-11-14

Events.log is stored under this path

aj0031724 · ‎2016-11-14

Dear Anjos,

I checked the event log and the error that ios throughout the log si a sbelow:

tice CAL usage: Using CAL of type "Named User" for user "OTG\MENTORSVC". Named user cals in use: 1

2016-11-11 17:06:02 2016-11-11 17:09:25 1 300 Error Restart: Server aborted trying to recover by restart. Reason for restart: Internal inconsistency, general exception detected.

Please guide how to resolve.

Manythanks in advance.

Clever_Anjos · ‎2016-11-14

Please open your document using Qlikview, check if it opens and there´s no circular reference

aj0031724 · ‎2016-11-14

Dear Anjos,

Yes I opened the document from Qlikivew desktop client and it opened successfully.

Clever_Anjos · ‎2016-11-14

Please enable this at Document Properties, reload, and try again

Clever_Anjos · ‎2016-11-14

I forgot to ask, which is your exact QVS version?

Lost connection to server-Reconnecting No connection qlikview server