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uacg0009
Partner - Specialist
Partner - Specialist

How to send e-mail using NPrinting 17.1

Hi all,

I'm new to Qlikview NPrinting, now I'm using the NPrinting 17.1, I just want to send e-mail to myself to test the function. But I don't know how, I also saw the tutorial of NP 16 and some threads about the sending e-mail issue, and didn't find a method to solve that.

I have created a task, I think my problem is also in SMTP server. My configuration is :

NP1.JPG

I'm using the office365 SMTP server, so I think I can't check the server log and the username and password is mine, the default sender is my email, I think that's fine.

After I run the task I can saw the log in nprinting_scheduler.log :

Qlik.NPrinting.Repo17.1.0.0Qlik.NPrinting.Repo.Service.ReportPublishingService20160707T200941.338+08:00INFOLPMAIOLOSZHAONprinting Task Identity00000000Send e-mail for bucket 813971d5-5658-4744-9b22-53caeaf66ba0

and I can't get the e-mail, the user is me, so I think if it's ok I can get the email after task run.

I just want to know what I need to do? I really want to solve this ASAP.

If you need any other information please tell me.

Thanks.

Aiolos Zhao

21 Replies
Not applicable

There is a bug with SMTP servers which require a password.

This has been resolved. The SR with the fix is planned for late July.

Best

Aran

uacg0009
Partner - Specialist
Partner - Specialist
Author

Hi MARCO,

Thanks for reply, I will try it then and tell you feedback.

Thanks.

Aiolos Zhao

uacg0009
Partner - Specialist
Partner - Specialist
Author

Hi Ingo,

Thanks for reply, so do you mean you created a SMTP Server on you system?

But I'm using Windows 10 and I setup the NPrinting in my laptop, so I don't think I can create a SMTP on my computer.

So do you mean I need to try to use another SMTP to test NP?

Thanks

Aiolos Zhao

uacg0009
Partner - Specialist
Partner - Specialist
Author

Hi Aran,

Thanks for reply.

So do you mean now the SMTP Server is not working?

Aiolos Zhao

Not applicable

What I mean is that it will work on SMTP servers which do not require a password to send out email messages.

An SR is planned for late July which should resolve the password issue.

ingoginqo
Partner Ambassador Alumni
Partner Ambassador Alumni

Quick update: I was able to get the SMTP Connection working with Google SMTP server in 17.2

joey_lutes
Partner - Creator
Partner - Creator

Hi Ingo:

Can you post your settings for this please?  I'm getting a 5.5.1 error on my 17.2 installation - have tried multiple ports, TLS on and off, and enabled 'Less Secure Apps' to no avail.

Thank you

Daniel_Jenkins
Specialist III
Specialist III

Hi Joey,

Works for me with:

Of course you need to enter your Gmail account username & password as well.

HTH - Daniel.

joey_lutes
Partner - Creator
Partner - Creator

Thanks Daniel -

Unfortunately that doesn't work for me.  Throws a 5.5.1 error.  I'll keep trying. 

Thanks again.

woshua5550
Creator III
Creator III

Hi , have you sloved this problem ?