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Anonymous
Not applicable

Problems using ldap

Hello,

I have a user directory connection set up to an ldap server. It is sync'ing fine and I have assigned tokens, but the users are still not able to log in. I've checked the ldap logs, I see it responding to the request, and I'm certain the password is correct.

Can anyone provide any guidance on what might be wrong or how I can go about troubleshooting this problem?

Thank you,

Tanya

2 Replies
lironbaram
Partner - Master III
Partner - Master III

hi

what error message the users see?

Anonymous
Not applicable
Author

The following user id not authenticated:

<directory\username>