Qlik Sense can't open app

[fabricecallegar]

Hello,

With Qlik Sense desktop, I can't open an application.

In the hub, I can open all applications except the one I want. When I click on it, I see circles/rounds as when oppening application but it stay at this step....

The size of the application is 4Mo.... and I tried with the versions 3.1.2 and 3.1.0

How can I open it ?

Fabrice C

[robert99]

Thanks.

I can open now. Problem solved. It wiped out all of my connections though but apart from that it looks fine

[andrefpc]

Thanks Alexander,

Your solution allowed me to open the corrupted app, however, after I recreated the data connections and try to reload nothing happens, it shows this screen and nothing else.

Has somebody faced a similar situation?

[vlad_komarov]

Andre,

Try to load the file in the Debug mode... Or disable some parts of your script and reload it.

QS is not handing corrupted files well, so (as a last option) you can try to copy your script to a newly created application and reload it after that.

VK

[andrefpc]

Thanks for your input Vladimir!

I'm able to load the file in debug mode, the reload finishes, I save the app, close Qlik Sense, re-open it, try to do a "normal" load but the same occurs. One day of work down the drain...

[amonjaras]

Hello all!

According to the release notes for 3.1 SR4, this issue has been addressed. I upgraded as soon as it became available and have not experienced app corruption since. (Could be a nice coincidence, I still backup my apps regularly).

Regards,

Angel.

[vlad_komarov]

Can you check a log file? Any useful information there?

Also, check your system resources during a "normal" load...

Your system might just being overloaded and is not handling the full process properly.

And as a last step, try to comment pieces of your code out and load the app again...

VK

[robert99]

I plan to wait this time. This bug has caused me all sorts of grief but at least I know how to handle it now.

[andrefpc]

Hi Vladimir. I've made an update to 3.1 SR4. The same situation occurs. No reload log is created after I reload an empty app and it hangs on the reload, nothing happens.

[amonjaras]

Hello Andre.

Did you try to open a previously corrupt app in SR4, or did SR4 corrupt it itself?

Thanks!

[robert99]

Good question