ExternalReqeustsxml Issue

[johnjustus]

Hi All,

I am trying to run an nsq from ExternalReqeustsxml and the following error is being logged on the Nprinting Log.

However Request file is created and then processed and result file is created.

Service 2/14/2017 4:47:56 PM Error Connection error to \\Server\QlikView\Development\Exercise\Realtime.qvw; Access violation at address 015932B4 in module 'NPrintingSvc.exe'. Read of address 00000000

Does anyone know? Should I add the nsq to the Nprinting Server console?

Thanks

[Lech_Miszkiewicz · Accepted solution]

Hi John,

it seems that your connection to data source (which in this case is Realtime.qvw) file is not working. The issue may sit on user account. NPrinting server is running on some service account. That account has to have:

• leased user license to be able to open QlikView document
• be included in section access (if section access is implemented)
• have a right to read from the folder where the Realtime.qvw sits

The best option to debug it is to log in to server using NPrinting service account and using NPrinting Designer setup connection to that qqlikview document.

Let us know whether you are able to achieve that.

Once you have it done we can take it from there and cdebug further, but i assume this will be already solved.

btw.

NSQ file has to be added in server console as NPrintingSvc has to run it.

regards

Lech

[Daniel_Jenkins]

Hi Lech,

Great troubleshooting tips!

Just to be clear - adding the NSQ to the server console list is not required if all you want to do is use external XML requests to trigger reports or tasks in that NSQ. You will of course need to add it if there are schedules in the NSQ that you need run by the server.

HTH - Daniel.

[Lech_Miszkiewicz]

Thanks Daniel,

again thinking outside the box is important I assumed NSQ file would have other scheduled jobs & tasks to run, but clearly not.

Let see how John deals with it.

regards

Lech

[johnjustus]

Thanks everyone for your suggestions.

The problem is that the NPrinting service acct did not had Qlikview license.

After assigning an CAL and connecting to the Qlikview server to lease the license from Qlikview personal edition on NPrinting server (logged in as NPrinting acct), everything works fine.