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asmithids
Partner - Creator II
Partner - Creator II

Not Able To Log Out Of Qlik Sense Hub

Hello,

When a user is logged into the Hub, they are not able to log out.  They get the attached message when they click on Log out.  The installed version is 3.2.  Has anyone see this error before? 

Thank you! 

1 Solution

Accepted Solutions
vlad_komarov
Partner - Specialist III
Partner - Specialist III

Alec,

You need to clear your browser's data:

Screen Shot 2017-03-22 at 9.10.13 AM.png

Specifically cookies, Passwords and Cached files...

Regards,

Vlad

P.S. When applicable, please mark this answer Correct or Helpful.

View solution in original post

4 Replies
shraddha_g
Partner - Master III
Partner - Master III

just click on refresh..you will be logged out..

asmithids
Partner - Creator II
Partner - Creator II
Author

Hi Shraddha,

I tried that before posting the issue.  Doing that just refreshes the page with the same user logged in.

Thank you,

vlad_komarov
Partner - Specialist III
Partner - Specialist III

Alec,

You need to clear your browser's data:

Screen Shot 2017-03-22 at 9.10.13 AM.png

Specifically cookies, Passwords and Cached files...

Regards,

Vlad

P.S. When applicable, please mark this answer Correct or Helpful.

asmithids
Partner - Creator II
Partner - Creator II
Author

Thank you Vlad!!