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Interface size zoomed after installing qlik sense, and no way to zoom out

After installing on windows 10 the interface of Qlik Sense is very zoomed (comically large) even though I have a high resolution display. A colleague has the same issue. After opening the hub in Chrome (100%) it is fine. Ctrl+- does not work (like in the browser). Is this a known issue? And is there a way to reduce the zoom in settings (I cannot find any setting). Screenshots below:

Screen Shot 2017-03-28 at 10.35.37 AM.png

Chrome seems to be ok:

Screen Shot 2017-03-28 at 10.40.31 AM.png

2 Replies
marcohadiyanto
Partner - Specialist
Partner - Specialist


Hi Jaap,

Your questions similiar to this thread

Re: How Sense Desktop checks the screen resolution?

it's because your notebook have high resolutions.

Solutions:

Please navigate to the services.conf file, which can be found here: C:\Users(yourfolder)\AppData\Local\Programs\Qlik\Sense. Open the file with WordPad or the likes, and under the [browser.parameters] section, add the following parameters:

--high-dpi-support=1

--force-device-scale-factor=1

Regards,

Marco

Anonymous
Not applicable
Author

Looks like one is on Grid view and the other List view.

The buttons to change view are top right just to the right of where it says Alphabetically.