nPrint Submitted Tasks

[#1]

Hello

There are a number of tasks that take over 10 hours to run. This is an issue in itself and needs to be resolved but for now I need to know if there is a way I can kill these tasks. I have tried stopping and restarting the relevant nPrint Services but this does not seem to help. The tasks appear to fire up again , after the nPrint services have been stopped then restarted.

Can anyone offer some advice?

Cheers

Louie

[kakaderanjit53]

Hi Lou,

Just do some thing enlisted below:

1. Check the Connection counter of Nprinting server by following way,which should be at least “Max_connections=10000”;
2. i) Go to the Nprinting server and enter the following path:

C:\Program Files\NPrintingServer\data

1. ii) Open the file postgresql.conf in Notepad, and find Max_connections and   set max_connections = 10000
2. iii) After that save the file and restart the Qlik Nprinting services first and then Server also .

[#3]

Hi Ranjit

I modified the config file and restarted the nPrint Services and the issue still exists.

[kakaderanjit53]

Have you restarted Nprinting Server?

[kakaderanjit53]

also check the rootcause of your Nprinting task execution issue,

by watching log details of Task execution ,for that purpose,

just type in Internet explorer:

https://localhost:4993/#/tasks/executions

[#6]

Yes, I restarted the physical server

[#7]

Hi Ranjit

I have been reviewing the execution progress of the various tasks via this link.

Refer to attached document for log entries for a single task.

Nothing exists to explain why the task takes so long to complete.

cheers

Louie

[kakaderanjit53]

Hi Lou,

Where is the attachement?

you have to also check the log file details Of Nprinting,

enter the path for logging details in C drive of Nprinting server:

%ProgramData%\NPrinting\Logs

There are three types of Log files present,

• nprinting_scheduler.log contains the log of Qlik NPrinting Scheduler
• nprinting_webengine.log
• nprinting_engine.log

You need to check the .csherf extention file especially