nPrinting reports not being delete on Sense hub

[leonard_rocha_a]

Hi All.

I have generate some reports and distributed them to NewStand and Sense hub, which works as expected. The problem is the reports was set to be deleted after 1 day. It has been 1 week and the report was still there in both Sense and Hub. I deleted the task from nPrinting and the report disappeared from NewStand but it is still available in Sense.

1. I am assuming this is an issue with the current version of nPrinting/Sense. Is there any know fix for this?

2. Is there any workaround that allow me exclude this report from my Sense Hub?

nPrinting 17.2

Sense 3.1

Regards,

Leonard

[Lech_Miszkiewicz]

I am joining this topic - as i am looking for answer to this question too.

I even tried manualy delete related files from sense hub (throug the file system) and report was not accesible but icon did not disapear from Hub anyway.

Hoping to get an answer from qlik experts.

cheers

Lech

[leonard_rocha_a · Accepted solution]

Summing up: After opening a support case on Qlik support I was told that is works as designed.

Qlik's tech support's answer:

Hi Leonard,

Thanks for your time on the phone just now.

As discussed, there is no way to delete reports from the hub as of now. If you see the gray box at the top of this page:

https://help.qlik.com/en-US/nprinting/17.3/Content/AdministeringQVNprinting/SetHubDestination/Hub-de...

you will see:

Users cannot delete reports after they are published into the Qlik Sense hub. Reports will be automatically deleted based on the values of the Publish task parameters: Days to keep and Reports to keep.

Since neither Days to keep nore reports to keep can be 0 you will always have at least one version of the report available in the hub.

As information, even QlikView documents published to hub cannot be deleted (not just NPrinting reports). Please see the grey box at the bottom of this page:

https://help.qlik.com/en-US/qlikview/12.0/Subsystems/QMC/Content/QMC_Documents_SourceDocuments_Distr...

The above is as designed according to R&D. If you would like to raise a Feature Request to change this behavior please follow the steps in the attached article [How To Submit Feature Requests For Qlik Products].

As there is not much that Tech Support can do on this issue, are you happy for me to close this case? Please let me know.

Best regards,

Daniel.

[ryo_okabe]

Probably I think it is difficult to delete.

https://help.qlik.com/en-US/sense/3.2/Subsystems/Hub/Content/Hub/reports-nprinting.htm

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You cannot currently delete Qlik NPrinting reports from the Qlik Sense hub.

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[Ruggero_Piccoli]

Hi,

Please check the following article https://support.qlik.com/articles/000044697

Best Regards,

Ruggero