NPrinting prompts error when edit template

[Anonymous]

Hi all,

I have met an issue of prompting error when press the "Edit Template" button in Nprinting.

NPrinitng designer is still able to access however,no connection exist in the drop down table in red circle.

It works before but fail suddenly.

Can anyone help?

Best Regards,

Louis

[Lech_Miszkiewicz]

Is this on the server? or your local machine?

• Is it possible to restart it if it is a server?
• Would you be able to re-install NPrinting Designer pack again (the same version you are running NPrinting server with)?

regards

Lech

[Anonymous]

Hi Lech,

It is not a server.

We have tried re-installation but no luck.

Best Regards,

Louis

[Lech_Miszkiewicz]

What version of NPrinting are you running on? is it 17.3.1?

Also how many NPrinting designers have you installed on other boxes (if any) - what is your license allowing you to do?

You may also consider re-installing MsOffice if possible

[Anonymous]

The version of NPrinting is 17.2.1

I will try re-install.

Thanks

[Lech_Miszkiewicz]

Hi Louis - did you try to re-install Office?

any luck solving your issue?

[PuriVelasco]

Hello tiklan_dynasys, 

did you solve your problem? I have the  samme issue and I don't find any solutions.

Thank you very much.