Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
phil-ebm
Creator
Creator

Duplicate records in Assigned CALs

Hi Community

When i show for which user i have added a CAL, then most of them have two entries in here. But it's still count one Count per User

Can someone explain that or have the same problem?

Thanks for your help

32 Replies
phil-ebm
Creator
Creator
Author

And when I use one QMC to manage both servers?

Not applicable

if there are 2 diff environments then QMC must be different?

Not applicable

Just for clarification:

This view is System/Licences - Selecting a QVS - Client Access Licenses (CALs)/Assigned CALs right?

And you see your two parallell QVS (DEV and PROD) in the left listbox?

Is the same info shown regardless which QVS you select i the listbox?

phil-ebm
Creator
Creator
Author

Yes this is this view

And for example "Benjamin Dölzer" never did a licence lease

No i don't see the same info for every QVS. For the DEV i see less user.

Not applicable

In this view the Management Service will only fetch data for the select QVS.

To verify that the CalData.pgo also has the same information as you are seeing in the Management Console, you can add a setting to the QVS.

In Settings.ini, default location C:\ProgramData\QlikTech\QlikViewServer, add PgoAsXmlAlso=1 under [Settings 7]. You need to stop QVS while changing this.

This will make the QVS to also create a live copy of the pgo file in a nice readable XML format (located beside the pgo files).

Please try this out to figure out if the duplicates resides in the PGO file or within the QVS code.

Remember to remove this setting once you have completed this test.

Bill_Britt
Former Employee
Former Employee

Hi,

Do you have two Directory services configured in the QMC pointing to the same DSC.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
phil-ebm
Creator
Creator
Author

i've configuerd two directory services. But every one pointing to a other DSC.

Colin-Albert

Do the users have accounts in two different domains?

If you hover the mouse over the username it should show domain\username. Check this against a duplicate.

phil-ebm
Creator
Creator
Author

it's the same domain

thiago_mlg
Creator II
Creator II

Phillip, has you still problem? I have the solution...