Trigger is not working in Nprinting 17

[narender123]

Hello All,

I have set job, task, trigger, user etc in Nprinting . After applying trigger , I am not getting an email.So how can I check whether a email is working or not

Can I run Nprinting job manually rather than trigger or send some test email ??.

Thanks,

Narender

[narender123]

Hi Andy,

Nprintng logs are not clear In the previous reply So I have written here.

Schedular log:

Qlik.NPrinting.Repo        17.3.1.0                Qlik.NPrinting.Repo.Service.ReportPublishingService    20170508T000804.501-06:00                ERROR  AGUATECA        Nprinting Task Identity  0              0              0              0              0              0              0              0                Failed to send e-mail for bucket d0a0465f-1043-48e9-84af-9a377bf3af46.              Failure sending mail.                ↵↓=============↵↓      _printStack↵↓      Error↵↓      MoveNext↵↓      RunInternal↵↓      Run↵↓      Run↵↓ RunOrScheduleAction↵↓      FinishContinuations↵↓      Finish↵↓      TrySetException↵↓      TrySetException↵↓      HandleCompletion↵↓      OnSendCompleted↵↓      RunInternal↵↓      Run↵↓ System.Threading.IThreadPoolWorkItem.ExecuteWorkItem↵↓      Dispatch↵↓↵↓=============↵↓

Qlik.NPrinting.Repo        17.3.1.0                Qlik.NPrinting.Repo.Service.ReportPublishingService    20170508T000852.374-06:00                ERROR  AGUATECA        Nprinting Task Identity  0              0              0              0              0              0              0              0                Failed to send e-mail for bucket d7554c6e-19c5-4754-bbe3-2bcaa5390c14.            Failure sending mail.                ↵↓=============↵↓      _printStack↵↓      Error↵↓      MoveNext↵↓      RunInternal↵↓      Run↵↓      Run↵↓ RunOrScheduleAction↵↓      FinishContinuations↵↓      Finish↵↓      TrySetException↵↓      TrySetException↵↓      HandleCompletion↵↓      OnSendCompleted↵↓      RunInternal↵↓      Run↵↓ System.Threading.IThreadPoolWorkItem.ExecuteWorkItem↵↓      Dispatch↵↓↵↓=============↵↓

WebEngine Log:

Qlik.NPrinting.WebEngine          17.3.1.0              

Qlik.NPrinting.WebEngine.Engine            20170507T234458.838-06:00        INFO      AGUATECA                        0              0              0                0              0              0              0              0              Engine server listening on http://localhost:4996/                            

Qlik.NPrinting.WebEngine          17.3.1.0              

Qlik.NPrinting.WebEngine.Engine            20170507T234458.840-06:00        INFO      AGUATECA                        0              0              0                0              0              0              0              0              The service is ready at localhost:4996                    

Qlik.NPrinting.WebEngine          17.3.1.0              

Qlik.NPrinting.WebEngine.Engine            20170507T234827.240-06:00        ERROR  AGUATECA                        0              0              0                0              0              0              0              0              proxy: 2017/05/07 23:48:27 server.go:2317: http: TLS handshake error from [::1]:49352: EOF                              

Qlik.NPrinting.WebEngine          17.3.1.0              

Qlik.NPrinting.WebEngine.Engine            20170507T234832.887-06:00        ERROR  AGUATECA                        0              0              0                0              0              0              0              0              proxy: 2017/05/07 23:48:32 server.go:2317: http: TLS handshake error from [::1]:49353: EOF        

Thanks,                    

[ogster1974]

I dont use Gmail to send email but I have had experience of trying to get them to work using Web connectors.

The key thing for you is to make sure your Gmail account is set to allow less secure apps to access it.

[narender123]

Hello Andy,

I have already "allowed Less secure app " is ON.

[ogster1974]

not sure what else to suggest.  Have you talked with the support guys?

[narender123]

Yes, they suggested giving credential under email setup page as you said.

Now waiting for support team reply as I have shared the issue with support team also.

Thanks,

[ogster1974]

Let us know how you get on.

[narender123]

Hi Andy,

The problem has been resolved successfully.

The issue is with the Firewall rule.

Network admin does the below thing.

1) QLIK.NPRINTING.SCHEDULER.EXE and telnet.exe process from being blocked

which is blocked by port blocking rule

Thanks,

Narender