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asahli
Contributor III
Contributor III

Open app error - access denied

Hi all,

I have an issue on QlikSense server.

We have an app with section access published on a stream

the section access work but for some users that are declared on the section access they have an error, access denied

we checked the user id, we used the right user id for the section access.

when we check the log we have this line

Command=Open app;Result=5;ResultText=Error: Access denied


My question is, what is the description of the error code result 5 ?

I found this on qlikhelp  Open app ‒ Qlik Sense this explain some error codes but the error code 5 is not explained.

thanks

Abderahmane

1 Solution

Accepted Solutions
asahli
Contributor III
Contributor III
Author

yes,i finaly found the origin of the error.

in the section access there wase a space before USERID like this " USERID"

thanks for your help

View solution in original post

11 Replies
micheledenardi
Specialist II
Specialist II

Are these users correcly licenced (with assigned token or login access rules) ?

Michele De Nardi
If a post helps to resolve your issue, please accept it as a Solution.
asahli
Contributor III
Contributor III
Author

We have a login access rule for all the users that are listed on the section access

Vasiliy_Beshentsev
Creator III
Creator III

And you have free logen access passess?

asahli
Contributor III
Contributor III
Author

yes,i finaly found the origin of the error.

in the section access there wase a space before USERID like this " USERID"

thanks for your help

Vasiliy_Beshentsev
Creator III
Creator III

Sahli, can you please share with me part of your app where you use section access?

I still can't fully understand how it works correctly

asahli
Contributor III
Contributor III
Author

it's a simple section access with a restriction on a company code

Section Access;

LOAD

"ACCESS",

"USERID",

"Company"

Resident USER_ACCESS;

Section Application;

Vasiliy_Beshentsev
Creator III
Creator III

You set USERID's as they load throught LDAP from Active Directory (User directory connection)?

asahli
Contributor III
Contributor III
Author

Yes

exemple, the Active Directory is DA

in the USERID we have

DA\USER1

DA\USER2

...................

Vasiliy_Beshentsev
Creator III
Creator III

So, for example, USER1 got some information about sales, and when USER2 looking for app, he can't see sales of USER1??