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punitpopli
Specialist
Specialist

QVW getting failed on server

Hi All,

I have a qvw which is getting failed on test server while the same is running fine on Dev server.

Not able to get what is the cause of this, from the logs got to know this is related to QVS as not able to allocate more QV engine

Attached is the task log of the same.

Can someone help me in here?


P.S : Don't have publisher

23 Replies
Peter_Cammaert
Partner - Champion III
Partner - Champion III

Please allow me to repeat myself:

"...If you do not have a Publisher license, increase the Timeout value that is set on the Reload tab for your document (field "Timeout seconds", now probably set at 21600 secs.)..."

punitpopli
Specialist
Specialist
Author

more than 12M records, tried to find the option to increase but didnt find the option.

Same file is running on DEV server with same configuration in 45min (max), not getting whats going wrong with the current server

RonaldDoes
Partner - Creator III
Partner - Creator III

Maybe data is loaded more quickly to your dev server because:

  • the data is stored locally
  • the connection to the source is faster
  • some other networkrelated issue?
avinashelite

*I think in dev you have more resource i.e RAM dedicated to the apps.

*Do you have access for the QMC ?

punitpopli
Specialist
Specialist
Author

Both the environments have same processor and RAM i.e. 8 core and 16 GB respectively

Yes, i do have access to QMC

Siva_Sankar
Master II
Master II

Can you share the document log of qvw file?

punitpopli
Specialist
Specialist
Author

Sorry, but cannot share that, can you please let em know anything specific you are looking for

RSvebeck
Specialist
Specialist

is it the same user account running the service on both servers?


Svebeck Consulting AB
punitpopli
Specialist
Specialist
Author

Yes, running tasks with same user account

Siva_Sankar
Master II
Master II

Take a look at Document log and share us if there are any error message.