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d_prashanthredd
Creator III
Creator III

Unable to Unistall Qlik Webconnector (Service)

Hi,

I have been using Qlik WebConnector 2.1 in for Qlik Sense Desktop for last 3 months. Now, 2.1 got expired and I tried to configure/upgrade it to 2.2 but I'm unable to start the service.

Also I tried to uninstall 2.1 and the results are same i.e. Service Not removed from the list to install fresh 2.2.

Is there anyway to remove supported files to install fresh Web Connector 2.2?

Thanks,

Prashanth.

1 Solution

Accepted Solutions
jcarpenter9
Partner - Creator
Partner - Creator

Thank you stevedark‌ and Prashanth. We removed the deprecated Azure connector and that resolved the problem.

The instructions for upgrading 2.1 to 2.2 need to be expanded with further detail to avoid this problem.

View solution in original post

15 Replies
d_prashanthredd
Creator III
Creator III
Author

Log from App_Data;

<LogEntry version="1.0.2">

  <Id>77d5816b-e42c-4160-b70c-c87c563fe95e_2</Id>

  <Datetime>06-06-2017 12:25:06.691</Datetime>

  <Type>Warn</Type>

  <Sender>APIConnectorWeb.Services.Licensing.LicenceManager</Sender>

  <ServerMode>false</ServerMode>

  <Version>2.1.0.19723</Version>

  <Message>Qlik Web Connectors has expired.</Message>

  <Exception>NA</Exception>

  <ExceptionMessage>NA</ExceptionMessage>

  <AdditionalInfo />

</LogEntry>

Service Startup Log:

6/6/2017 12:26:47 PM    CommandLineArgsParser: No command line args parsed.

6/6/2017 12:26:47 PM    Attempting to start Qlik Web Connectors Service.

6/6/2017 12:26:47 PM    StartServiceVersion Entered.

6/6/2017 12:26:47 PM    Start Called. isService = True

6/6/2017 12:26:47 PM    Exe Version 2.2.0.20135.

6/6/2017 12:26:47 PM    Version 2.2.0.20135.

6/6/2017 12:26:47 PM    CurrentCulture en-US.

6/6/2017 12:26:47 PM    CurrentUICulture en-US.

6/6/2017 12:26:47 PM    StartCommon Entered.

6/6/2017 12:26:47 PM    config = 'C:\QlikWebConnectors\deploy.config' loaded. AuthType = FormsAuthentication, Port = 5555, SSL = False, Hostname = prreddy-2w7e, AllowRemoteAccess = True, AllowConnectorsFileSystemAccess = True

6/6/2017 12:26:47 PM   

6/6/2017 12:26:47 PM    Global Settings...

6/6/2017 12:26:47 PM    LoggingLevel=Warn

6/6/2017 12:26:47 PM    LogAPICalls=True

6/6/2017 12:26:47 PM    UseProxy=False

6/6/2017 12:26:47 PM    Port=5555

6/6/2017 12:26:47 PM   

6/6/2017 12:26:47 PM    WebEditionGlobalSettings created and set.

6/6/2017 12:26:47 PM    About to call SetInstalledConnectors.

6/6/2017 12:26:47 PM    AdobeAnalyticsConnector found in C:\QlikWebConnectors\Connectors\AdobeAnalyticsConnector\AdobeAnalyticsConnector.dll.

6/6/2017 12:26:47 PM    AmazonConnector found in C:\QlikWebConnectors\Connectors\AmazonConnector\AmazonConnector.dll.

6/6/2017 12:26:47 PM    AYLIENConnector found in C:\QlikWebConnectors\Connectors\AYLIENConnector\AYLIENConnector.dll.

6/6/2017 12:26:47 PM    Error enumerating connectors in file C:\QlikWebConnectors\Connectors\AzureDataMarketplaceConnector\AzureDataMarketplaceConnector.dll. Error: Method 'get_SupportsStateVerification' in type 'AzureDataMarketplaceConnector.AzureDataMarketplaceOAuth2' from assembly 'AzureDataMarketplaceConnector, Version=0.8.7.19728, Culture=neutral, PublicKeyToken=null' does not have an implementation.

6/6/2017 12:26:47 PM    BitlyConnector found in C:\QlikWebConnectors\Connectors\BitlyConnector\BitlyConnector.dll.

6/6/2017 12:26:47 PM    BlueYonderConnector found in C:\QlikWebConnectors\Connectors\BlueYonderConnector\BlueYonderConnector.dll.

6/6/2017 12:26:47 PM    BoxConnector found in C:\QlikWebConnectors\Connectors\BoxConnector\BoxConnector.dll.

6/6/2017 12:26:47 PM    DropboxConnector found in C:\QlikWebConnectors\Connectors\DropboxConnector\DropboxConnector.dll.

6/6/2017 12:26:47 PM    FacebookFanPagesConnector found in C:\QlikWebConnectors\Connectors\FacebookFanPagesConnector\FacebookFanPagesConnector.dll.

6/6/2017 12:26:48 PM    FacebookInsightsConnector found in C:\QlikWebConnectors\Connectors\FacebookInsightsConnector\FacebookInsightsConnector.dll.

6/6/2017 12:26:48 PM    Successfully resolved C:\QlikWebConnectors\Connectors\FileTransferConnector\DLLs\Rebex.Common.dll

6/6/2017 12:26:48 PM    Successfully resolved C:\QlikWebConnectors\Connectors\FileTransferConnector\DLLs\Rebex.Networking.dll

6/6/2017 12:26:48 PM    FileTransferConnector found in C:\QlikWebConnectors\Connectors\FileTransferConnector\FileTransferConnector.dll.

6/6/2017 12:26:48 PM    GitHubConnector found in C:\QlikWebConnectors\Connectors\GitHubConnector\GitHubConnector.dll.

6/6/2017 12:26:48 PM    GoogleAdSenseConnector found in C:\QlikWebConnectors\Connectors\GoogleAdSenseConnector\GoogleAdSenseConnector.dll.

6/6/2017 12:26:48 PM    GoogleAdWordsConnector found in C:\QlikWebConnectors\Connectors\GoogleAdWordsConnector\GoogleAdWordsConnector.dll.

6/6/2017 12:26:48 PM    GoogleAnalyticsConnector found in C:\QlikWebConnectors\Connectors\GoogleAnalyticsConnector\GoogleAnalyticsConnector.dll.

6/6/2017 12:26:48 PM    GoogleBigQueryConnector found in C:\QlikWebConnectors\Connectors\GoogleBigQueryConnector\GoogleBigQueryConnector.dll.

6/6/2017 12:26:48 PM    GoogleCalendarConnector found in C:\QlikWebConnectors\Connectors\GoogleCalendarConnector\GoogleCalendarConnector.dll.

6/6/2017 12:26:48 PM    GoogleDFAConnector found in C:\QlikWebConnectors\Connectors\GoogleDFAConnector\GoogleDFAConnector.dll.

6/6/2017 12:26:48 PM    GoogleDFPConnector found in C:\QlikWebConnectors\Connectors\GoogleDFPConnector\GoogleDFPConnector.dll.

6/6/2017 12:26:48 PM    GoogleDriveConnector found in C:\QlikWebConnectors\Connectors\GoogleDriveConnector\GoogleDriveConnector.dll.

6/6/2017 12:26:48 PM    GooglePredictionConnector found in C:\QlikWebConnectors\Connectors\GooglePredictionConnector\GooglePredictionConnector.dll.

6/6/2017 12:26:48 PM    GoogleSearchConsoleConnector found in C:\QlikWebConnectors\Connectors\GoogleSearchConsoleConnector\GoogleSearchConsoleConnector.dll.

6/6/2017 12:26:48 PM    Error creating connector GoogleWebmasterToolsConnector.GoogleWebmasterToolsConnector in file C:\QlikWebConnectors\Connectors\GoogleWebmasterToolsConnector\GoogleWebmasterToolsConnector.dll. Error: System.MissingMethodException: Method not found: 'Void APIConnectorInterfaces.HTTP_and_Authorisation.OAuth2.OAuth2Implementations.GoogleOAuth2Implementation..ctor(System.String, System.String, System.String, System.String)'.

   at GoogleWebmasterToolsConnector.GoogleWebmasterToolsConnector.PopulateTableSet(TableSet ts)

   at APIConnectorInterfaces.APIConnectorBase.Initialise(IAPIConnectorServices hostServices)

   at APIConnectorEngine.Qwc.APIConnectorWrapper.instantiate(String file, Type type, ConnectorCfg cfg)

   at APIConnectorEngine.Qwc.APIConnectorWrapper.Create(String file, Type type, ConnectorCfg cfg, Boolean resolveReferencedDLLs)

   at APIConnectorEngine.Qwc.QwcApp.<>c__DisplayClass8_0.<SetInstalledConnectors>b__1(String file)

6/6/2017 12:26:48 PM    HelperConnector found in C:\QlikWebConnectors\Connectors\HelperConnector\HelperConnector.dll.

6/6/2017 12:26:48 PM    JIRAConnector found in C:\QlikWebConnectors\Connectors\JIRAConnector\JIRAConnector.dll.

6/6/2017 12:26:48 PM    KloutConnector found in C:\QlikWebConnectors\Connectors\KloutConnector\KloutConnector.dll.

6/6/2017 12:26:48 PM    Successfully resolved C:\QlikWebConnectors\Connectors\MailboxConnector\DLLs\Mail.dll

6/6/2017 12:26:48 PM    MailboxConnector found in C:\QlikWebConnectors\Connectors\MailboxConnector\MailboxConnector.dll.

6/6/2017 12:26:48 PM    MailChimpConnector found in C:\QlikWebConnectors\Connectors\MailChimpConnector\MailChimpConnector.dll.

6/6/2017 12:26:48 PM    MailChimpConnectorV2 found in C:\QlikWebConnectors\Connectors\MailChimpConnectorV2\MailChimpConnectorV2.dll.

6/6/2017 12:26:48 PM    MongoDBConnector found in C:\QlikWebConnectors\Connectors\MongoDBConnector\MongoDBConnector.dll.

6/6/2017 12:26:48 PM    MSCRMConnector found in C:\QlikWebConnectors\Connectors\MSCRMConnector\MSCRMConnector.dll.

6/6/2017 12:26:48 PM    NotificationConnector found in C:\QlikWebConnectors\Connectors\NotificationConnector\NotificationConnector.dll.

6/6/2017 12:26:48 PM    ODataConnector found in C:\QlikWebConnectors\Connectors\ODataConnector\ODataConnector.dll.

6/6/2017 12:26:48 PM    Office365Connector found in C:\QlikWebConnectors\Connectors\Office365Connector\Office365Connector.dll.

6/6/2017 12:26:48 PM    OneDriveConnector found in C:\QlikWebConnectors\Connectors\OneDriveConnector\OneDriveConnector.dll.

6/6/2017 12:26:48 PM    SlackConnector found in C:\QlikWebConnectors\Connectors\SlackConnector\SlackConnector.dll.

6/6/2017 12:26:48 PM    SugarCRMConnector found in C:\QlikWebConnectors\Connectors\SugarCRMConnector\SugarCRMConnector.dll.

6/6/2017 12:26:48 PM    SurveyMonkeyConnector found in C:\QlikWebConnectors\Connectors\SurveyMonkeyConnector\SurveyMonkeyConnector.dll.

6/6/2017 12:26:48 PM    TextAnalyserConnector found in C:\QlikWebConnectors\Connectors\TextAnalyserConnector\TextAnalyserConnector.dll.

6/6/2017 12:26:48 PM    TwitterConnector found in C:\QlikWebConnectors\Connectors\TwitterConnector\TwitterConnector.dll.

6/6/2017 12:26:48 PM    WebConnector found in C:\QlikWebConnectors\Connectors\WebConnector\WebConnector.dll.

6/6/2017 12:26:48 PM    YouTubeAnalyticsConnector found in C:\QlikWebConnectors\Connectors\YouTubeAnalyticsConnector\YouTubeAnalyticsConnector.dll.

6/6/2017 12:26:48 PM    YouTubeConnector found in C:\QlikWebConnectors\Connectors\YouTubeConnector\YouTubeConnector.dll.

6/6/2017 12:26:48 PM    SetInstalledConnectors called. There are 41 Connectors registered.

6/6/2017 12:26:48 PM    Checking for other running instances...

6/6/2017 12:26:48 PM    Starting Self Host.

6/6/2017 12:26:48 PM    rewriteLocalhost = True

6/6/2017 12:26:48 PM    Attempting to bind to http://localhost:5555/ with rewriteLocalhost = True.

6/6/2017 12:26:48 PM    Successfully resolved C:\QlikWebConnectors\Connectors\FileTransferConnector\DLLs\Rebex.Common.dll

6/6/2017 12:26:48 PM    OnStart:ERROR: System.TypeLoadException: Method 'get_SupportsStateVerification' in type 'AzureDataMarketplaceConnector.AzureDataMarketplaceOAuth2' from assembly 'AzureDataMarketplaceConnector, Version=0.8.7.19728, Culture=neutral, PublicKeyToken=null' does not have an implementation.

   at System.RuntimeTypeHandle.GetDeclaringType(RuntimeType type)

   at System.RuntimeType.RuntimeTypeCache.GetEnclosingType()

   at System.RuntimeType.get_DeclaringType()

   at Nancy.TinyIoc.TinyIoCContainer.<AutoRegisterInternal>b__13(Type type)

   at System.Linq.Enumerable.WhereListIterator`1.MoveNext()

   at Nancy.TinyIoc.TinyIoCContainer.AutoRegisterInternal(IEnumerable`1 assemblies, DuplicateImplementationActions duplicateAction, Func`2 registrationPredicate)

   at Nancy.DefaultNancyBootstrapper.AutoRegister(TinyIoCContainer container, IEnumerable`1 ignoredAssemblies)

   at APIConnectorWeb.Nancy.NancyBootstrapper.ConfigureApplicationContainer(TinyIoCContainer container)

   at Nancy.Bootstrapper.NancyBootstrapperBase`1.Initialise()

   at Nancy.Hosting.Self.NancyHost..ctor(INancyBootstrapper bootstrapper, HostConfiguration configuration, Uri[] baseUris)

   at QlikWebConnectors.WebBootstrap.StartSelfHost()

   at QlikWebConnectors.WebBootstrap.StartSpecificVersion(Boolean isService)

   at APIConnectorEngine.Qwc.BaseBootstrap.Start(Boolean isService)

   at APIConnectorEngine.Qwc.BaseBootstrap.StartServiceVersion()

   at QlikWebConnectorsService.Service.OnStart(String[] args)

Darren_Ball
Employee
Employee

Hi,

I'm sorry to hear that you're having some issues upgrading. I'm the Product Manager for the Qlik Web Connectors, so I'll try and help you through this.

Can we just start from the beginning with what you've done? So, apologies for the 'simple' questions but it helps me understand exactly where you're at.

Could you please confirm the following:

  • You have Qlik Sense Desktop installed and had Qlik Web Connectors v2.1.0 (QWC) running ok for the last 3 months.
  • You had also set up QWC as a Windows Service.
  • Now you are attempting to upgrade to 2.2.0, so that you can continue to use the Standard Connectors.
  • You downloaded the QWC 2.2.0 from the link that Steve gave you (in your other post)

What did you do next? Could you please describe exactly what you did? For example, did you manually delete any files? Did you stop the Windows Service and run any batch files?

Thanks,
Darren

Darren_Ball
Employee
Employee

Hi again,

Could you also please send me the windows event log and Service_Startup_Log.txt file and i'll see if there's anything in there that might tell us more.

Thanks,
Darren

d_prashanthredd
Creator III
Creator III
Author

Hi Darren,

Thanks for your quick response.. Please go through my inline comments.

  • You have Qlik Sense Desktop installed and had Qlik Web Connectors v2.1.0 (QWC) running ok for the last 3 months.
    • Yes, they worked fine till May 31st.
    • And, I think, I have installed QWC one and half month ago or nearly 2 months. Since then I haven't faced any issue.
  • You had also set up QWC as a Windows Service.
    • Yes, using QWC as a Windows Service only.
  • Now you are attempting to upgrade to 2.2.0, so that you can continue to use the Standard Connectors.
    • Yes
  • You downloaded the QWC 2.2.0 from the link that Steve gave you (in your other post)
    • Yes

What did you do next? Could you please describe exactly what you did? For example, did you manually delete any files? Did you stop the Windows Service and run any batch files?

We haven't stopped any Windows Services (QWC) and not deleted any files manually.

Actually, I was not aware of 2.1 expiry date and new version. When I started using QWC, got to know that some issue with connector as i unable to open http://localhost:5555/.

Tried to uninstall by using the batch file but ended up with errors as I'm not a admin user (Earlier, we installed as a Admin user).

In this process (Not aware of new version of QWC), I copied fresh files from QWC 2.1

Recently, tried to uninstall as admin, still we are getting errors.

d_prashanthredd
Creator III
Creator III
Author

Sorry, unable to see attach file option.

I'm pasting logs content..

Event Log:

Log Name:  System
Source:    Service Control Manager
Date:      6/6/2017 4:36:22 PM
Event ID:  7036

Task Category: None

Level:     Information
Keywords:  Classic
User:      N/A
Computer:  xxxxxxx-xxxx.win.xxx.com

Description:

The Qlik Web Connectors service entered the stopped state.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-06-06T11:06:22.051239900Z" />
<EventRecordID>78152</EventRecordID>
<Correlation />
<Execution ProcessID="520" ThreadID="7876" />
<Channel>System</Channel>
<Computer>xxxxxxxx-xxxx.win.xxxxx.com</Computer>
<Security />

  </System>

  <EventData>

<Data Name="param1">Qlik Web Connectors</Data>
<Data Name="param2">stopped</Data>
<Binary>51006C0069006B002000570065006200200043006F006E006E006500630074006F00720073002F0031000000</Binary>

  </EventData>

</Event>

Service_Startup_Log.txt

6/6/2017 4:36:20 PM    CommandLineArgsParser: No command line args parsed.

6/6/2017 4:36:20 PM    Attempting to start Qlik Web Connectors Service.

6/6/2017 4:36:20 PM    StartServiceVersion Entered.

6/6/2017 4:36:20 PM    Start Called. isService = True

6/6/2017 4:36:20 PM    Exe Version 2.2.0.20135.

6/6/2017 4:36:20 PM    Version 2.2.0.20135.

6/6/2017 4:36:20 PM    CurrentCulture en-US.

6/6/2017 4:36:20 PM    CurrentUICulture en-US.

6/6/2017 4:36:20 PM    StartCommon Entered.

6/6/2017 4:36:21 PM    config = 'C:\QlikWebConnectors\deploy.config' loaded. AuthType = FormsAuthentication, Port = 5555, SSL = False, Hostname = xxxxx-2w7e, AllowRemoteAccess = True, AllowConnectorsFileSystemAccess = True

6/6/2017 4:36:21 PM   

6/6/2017 4:36:21 PM    Global Settings...

6/6/2017 4:36:21 PM    LoggingLevel=Warn

6/6/2017 4:36:21 PM    LogAPICalls=True

6/6/2017 4:36:21 PM    UseProxy=False

6/6/2017 4:36:21 PM    Port=5555

6/6/2017 4:36:21 PM   

6/6/2017 4:36:21 PM    WebEditionGlobalSettings created and set.

6/6/2017 4:36:21 PM    About to call SetInstalledConnectors.

6/6/2017 4:36:21 PM    AdobeAnalyticsConnector found in C:\QlikWebConnectors\Connectors\AdobeAnalyticsConnector\AdobeAnalyticsConnector.dll.

6/6/2017 4:36:21 PM    AmazonConnector found in C:\QlikWebConnectors\Connectors\AmazonConnector\AmazonConnector.dll.

6/6/2017 4:36:21 PM    AYLIENConnector found in C:\QlikWebConnectors\Connectors\AYLIENConnector\AYLIENConnector.dll.

6/6/2017 4:36:21 PM    Error enumerating connectors in file C:\QlikWebConnectors\Connectors\AzureDataMarketplaceConnector\AzureDataMarketplaceConnector.dll. Error: Method 'get_SupportsStateVerification' in type 'AzureDataMarketplaceConnector.AzureDataMarketplaceOAuth2' from assembly 'AzureDataMarketplaceConnector, Version=0.8.7.19728, Culture=neutral, PublicKeyToken=null' does not have an implementation.

6/6/2017 4:36:21 PM    BitlyConnector found in C:\QlikWebConnectors\Connectors\BitlyConnector\BitlyConnector.dll.

6/6/2017 4:36:21 PM    BlueYonderConnector found in C:\QlikWebConnectors\Connectors\BlueYonderConnector\BlueYonderConnector.dll.

6/6/2017 4:36:21 PM    BoxConnector found in C:\QlikWebConnectors\Connectors\BoxConnector\BoxConnector.dll.

6/6/2017 4:36:21 PM    DropboxConnector found in C:\QlikWebConnectors\Connectors\DropboxConnector\DropboxConnector.dll.

6/6/2017 4:36:21 PM    FacebookFanPagesConnector found in C:\QlikWebConnectors\Connectors\FacebookFanPagesConnector\FacebookFanPagesConnector.dll.

6/6/2017 4:36:21 PM    FacebookInsightsConnector found in C:\QlikWebConnectors\Connectors\FacebookInsightsConnector\FacebookInsightsConnector.dll.

6/6/2017 4:36:21 PM    Successfully resolved C:\QlikWebConnectors\Connectors\FileTransferConnector\DLLs\Rebex.Common.dll

6/6/2017 4:36:21 PM    Successfully resolved C:\QlikWebConnectors\Connectors\FileTransferConnector\DLLs\Rebex.Networking.dll

6/6/2017 4:36:21 PM    FileTransferConnector found in C:\QlikWebConnectors\Connectors\FileTransferConnector\FileTransferConnector.dll.

6/6/2017 4:36:21 PM    GitHubConnector found in C:\QlikWebConnectors\Connectors\GitHubConnector\GitHubConnector.dll.

6/6/2017 4:36:21 PM    GoogleAdSenseConnector found in C:\QlikWebConnectors\Connectors\GoogleAdSenseConnector\GoogleAdSenseConnector.dll.

6/6/2017 4:36:21 PM    GoogleAdWordsConnector found in C:\QlikWebConnectors\Connectors\GoogleAdWordsConnector\GoogleAdWordsConnector.dll.

6/6/2017 4:36:21 PM    GoogleAnalyticsConnector found in C:\QlikWebConnectors\Connectors\GoogleAnalyticsConnector\GoogleAnalyticsConnector.dll.

6/6/2017 4:36:21 PM    GoogleBigQueryConnector found in C:\QlikWebConnectors\Connectors\GoogleBigQueryConnector\GoogleBigQueryConnector.dll.

6/6/2017 4:36:21 PM    GoogleCalendarConnector found in C:\QlikWebConnectors\Connectors\GoogleCalendarConnector\GoogleCalendarConnector.dll.

6/6/2017 4:36:21 PM    GoogleDFAConnector found in C:\QlikWebConnectors\Connectors\GoogleDFAConnector\GoogleDFAConnector.dll.

6/6/2017 4:36:21 PM    GoogleDFPConnector found in C:\QlikWebConnectors\Connectors\GoogleDFPConnector\GoogleDFPConnector.dll.

6/6/2017 4:36:21 PM    GoogleDriveConnector found in C:\QlikWebConnectors\Connectors\GoogleDriveConnector\GoogleDriveConnector.dll.

6/6/2017 4:36:21 PM    GooglePredictionConnector found in C:\QlikWebConnectors\Connectors\GooglePredictionConnector\GooglePredictionConnector.dll.

6/6/2017 4:36:21 PM    GoogleSearchConsoleConnector found in C:\QlikWebConnectors\Connectors\GoogleSearchConsoleConnector\GoogleSearchConsoleConnector.dll.

6/6/2017 4:36:21 PM    Error creating connector GoogleWebmasterToolsConnector.GoogleWebmasterToolsConnector in file C:\QlikWebConnectors\Connectors\GoogleWebmasterToolsConnector\GoogleWebmasterToolsConnector.dll. Error: System.MissingMethodException: Method not found: 'Void APIConnectorInterfaces.HTTP_and_Authorisation.OAuth2.OAuth2Implementations.GoogleOAuth2Implementation..ctor(System.String, System.String, System.String, System.String)'.

   at GoogleWebmasterToolsConnector.GoogleWebmasterToolsConnector.PopulateTableSet(TableSet ts)

   at APIConnectorInterfaces.APIConnectorBase.Initialise(IAPIConnectorServices hostServices)

   at APIConnectorEngine.Qwc.APIConnectorWrapper.instantiate(String file, Type type, ConnectorCfg cfg)

   at APIConnectorEngine.Qwc.APIConnectorWrapper.Create(String file, Type type, ConnectorCfg cfg, Boolean resolveReferencedDLLs)

   at APIConnectorEngine.Qwc.QwcApp.<>c__DisplayClass8_0.<SetInstalledConnectors>b__1(String file)

6/6/2017 4:36:21 PM    HelperConnector found in C:\QlikWebConnectors\Connectors\HelperConnector\HelperConnector.dll.

6/6/2017 4:36:21 PM    JIRAConnector found in C:\QlikWebConnectors\Connectors\JIRAConnector\JIRAConnector.dll.

6/6/2017 4:36:21 PM    KloutConnector found in C:\QlikWebConnectors\Connectors\KloutConnector\KloutConnector.dll.

6/6/2017 4:36:21 PM    Successfully resolved C:\QlikWebConnectors\Connectors\MailboxConnector\DLLs\Mail.dll

6/6/2017 4:36:21 PM    MailboxConnector found in C:\QlikWebConnectors\Connectors\MailboxConnector\MailboxConnector.dll.

6/6/2017 4:36:21 PM    MailChimpConnector found in C:\QlikWebConnectors\Connectors\MailChimpConnector\MailChimpConnector.dll.

6/6/2017 4:36:21 PM    MailChimpConnectorV2 found in C:\QlikWebConnectors\Connectors\MailChimpConnectorV2\MailChimpConnectorV2.dll.

6/6/2017 4:36:21 PM    MongoDBConnector found in C:\QlikWebConnectors\Connectors\MongoDBConnector\MongoDBConnector.dll.

6/6/2017 4:36:21 PM    MSCRMConnector found in C:\QlikWebConnectors\Connectors\MSCRMConnector\MSCRMConnector.dll.

6/6/2017 4:36:21 PM    NotificationConnector found in C:\QlikWebConnectors\Connectors\NotificationConnector\NotificationConnector.dll.

6/6/2017 4:36:21 PM    ODataConnector found in C:\QlikWebConnectors\Connectors\ODataConnector\ODataConnector.dll.

6/6/2017 4:36:21 PM    Office365Connector found in C:\QlikWebConnectors\Connectors\Office365Connector\Office365Connector.dll.

6/6/2017 4:36:21 PM    OneDriveConnector found in C:\QlikWebConnectors\Connectors\OneDriveConnector\OneDriveConnector.dll.

6/6/2017 4:36:21 PM    SlackConnector found in C:\QlikWebConnectors\Connectors\SlackConnector\SlackConnector.dll.

6/6/2017 4:36:21 PM    SugarCRMConnector found in C:\QlikWebConnectors\Connectors\SugarCRMConnector\SugarCRMConnector.dll.

6/6/2017 4:36:21 PM    SurveyMonkeyConnector found in C:\QlikWebConnectors\Connectors\SurveyMonkeyConnector\SurveyMonkeyConnector.dll.

6/6/2017 4:36:21 PM    TextAnalyserConnector found in C:\QlikWebConnectors\Connectors\TextAnalyserConnector\TextAnalyserConnector.dll.

6/6/2017 4:36:21 PM    TwitterConnector found in C:\QlikWebConnectors\Connectors\TwitterConnector\TwitterConnector.dll.

6/6/2017 4:36:21 PM    WebConnector found in C:\QlikWebConnectors\Connectors\WebConnector\WebConnector.dll.

6/6/2017 4:36:21 PM    YouTubeAnalyticsConnector found in C:\QlikWebConnectors\Connectors\YouTubeAnalyticsConnector\YouTubeAnalyticsConnector.dll.

6/6/2017 4:36:21 PM    YouTubeConnector found in C:\QlikWebConnectors\Connectors\YouTubeConnector\YouTubeConnector.dll.

6/6/2017 4:36:21 PM    SetInstalledConnectors called. There are 41 Connectors registered.

6/6/2017 4:36:21 PM    Checking for other running instances...

6/6/2017 4:36:21 PM    Starting Self Host.

6/6/2017 4:36:21 PM    rewriteLocalhost = True

6/6/2017 4:36:21 PM    Attempting to bind to http://localhost:5555/ with rewriteLocalhost = True.

6/6/2017 4:36:21 PM    Successfully resolved C:\QlikWebConnectors\Connectors\FileTransferConnector\DLLs\Rebex.Common.dll

6/6/2017 4:36:22 PM    OnStart:ERROR: System.TypeLoadException: Method 'get_SupportsStateVerification' in type 'AzureDataMarketplaceConnector.AzureDataMarketplaceOAuth2' from assembly 'AzureDataMarketplaceConnector, Version=0.8.7.19728, Culture=neutral, PublicKeyToken=null' does not have an implementation.

   at System.RuntimeTypeHandle.GetDeclaringType(RuntimeType type)

   at System.RuntimeType.RuntimeTypeCache.GetEnclosingType()

   at System.RuntimeType.get_DeclaringType()

   at Nancy.TinyIoc.TinyIoCContainer.<AutoRegisterInternal>b__13(Type type)

   at System.Linq.Enumerable.WhereListIterator`1.MoveNext()

   at Nancy.TinyIoc.TinyIoCContainer.AutoRegisterInternal(IEnumerable`1 assemblies, DuplicateImplementationActions duplicateAction, Func`2 registrationPredicate)

   at Nancy.DefaultNancyBootstrapper.AutoRegister(TinyIoCContainer container, IEnumerable`1 ignoredAssemblies)

   at APIConnectorWeb.Nancy.NancyBootstrapper.ConfigureApplicationContainer(TinyIoCContainer container)

   at Nancy.Bootstrapper.NancyBootstrapperBase`1.Initialise()

   at Nancy.Hosting.Self.NancyHost..ctor(INancyBootstrapper bootstrapper, HostConfiguration configuration, Uri[] baseUris)

   at QlikWebConnectors.WebBootstrap.StartSelfHost()

   at QlikWebConnectors.WebBootstrap.StartSpecificVersion(Boolean isService)

   at APIConnectorEngine.Qwc.BaseBootstrap.Start(Boolean isService)

   at APIConnectorEngine.Qwc.BaseBootstrap.StartServiceVersion()

   at QlikWebConnectorsService.Service.OnStart(String[] args)

Darren_Ball
Employee
Employee

Hi,

OK, thanks for these notes.

I think it's best that we set up a screenshare so that I can take a direct look and go from there.

I have just followed you, which you need to accept. If you can follow me at my profile, here: bal, then I can directly message you and we can set up a webex to take a look - we have to follow each other before we can directly message.

Once we've found the issue and fixed it, I'll post back here for anyone else who may experience the same problems.

Thanks for your patience and responses.

d_prashanthredd
Creator III
Creator III
Author

Hi Darren,

I tried it in other way.

I installed freshly in other PC and copied the entire folder in my PC with the same name as it was earlier. Now able to start the service and use the QWC.

Thanks for your response.

jcarpenter9
Partner - Creator
Partner - Creator

Darren, I am experiencing what sounds like the same problem after following the upgrade instructions from 2.1 to 2.2. The service now starts and immediately stops, with the same errors logged that Prashanth reported. I will contact you tomorrow with more details to request help troubleshooting.

In addition to the upgrade steps noted, above, we also ran the .NET install batch file after ensuring that its paths were correct. We also 'unblocked' the .zip file. We also copied over the configuration files and app_data directory from the previous version.

Starting the service and trying to run the local web connector executable produce the same error message.

trey.bayne

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi,

I'm not sure if your issue is the same as the one I experienced earlier

then it came down to a single connector (Azure) failing.

Looking in the Windows event log pointed me towards the connector that had

problems.

As it was one I didn't need, I simply deleted that connectors folder from

within the Connectors folder.

I don't know if this will help in your case, but this worked for me.

Steve