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bmenicucci
Creator
Creator

Qlik sense access denied from web

Hello experts,

I'm struggling after having installed a Qlik Sense server, as it seems I'm unable to access it from outside the company.

I double checked to have added the IP address to the whitelist, restarted the services, added the IP to the trusted zones but nothing succeeded. I get the (strange) error you can see in the enclosed screenshot.

Any idea?

Thanks a lot!

Screenshot 2017-07-10 18.18.34.png

4 Replies
rittermd
Master
Master

Just a guess.  But when you are coming in from outside the network you are the user Anonymous.  There are many security rules in the QMC that limit what the user Anonymous can do and see.  So you may be getting blocked there if everything else is setup correctly.

bmenicucci
Creator
Creator
Author

Hello Mark, thanks for your prompt reply however when hitting the address, I get the certificate error and, just after that I'm led to that error page without asking any credentials!

The server is set as to not accept anonymous login and expect to authenticate users through windows account.

rittermd
Master
Master

Did you purchase and install an SSL certificate?

bmenicucci
Creator
Creator
Author

Actually no...  Should I?

Should that be the case, may I head to an http connection instead of an https one?

Thanks for your help!