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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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Anonymous
Not applicable

Qlik NPrinting report tasks very slow

Hi All,

We are having trouble with how long it takes NPrinting to generate a pretty small report. we only have one task going on at a time with ~80 PowerPoint slides and it usually never sends a report to the newsstand or email (we have tried one or the other). We are running Qlik NPrinting on it's own server so what may be the problem?

Just wanted to start a discussion around this campfire this morning.

Happy Tuesday.

-Russ

1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support

Report generation time depends on a lot of factors, so it is very difficult to find what could be the problem in you specific case with so few information. At least remember to always specify the version of the software you are using when you ask a question in the community. Thanks.

As first step check the hardware resources of the computer where Qlik NPrinting Engine runs. The QlikView (if you are connecting to a QlikView document) desktop installed there must have enought resources to manage the source document.

Another idea: check the source document and the time that is necessary to open it and to apply a filter in the NPrinting Engine. For example, saving the .qvw with all charts minimized will decrease the opening time. Where possible move calculated fields from charts to the script because every time you apply a filter they are all recalculated so you have to wait.

From the template point of view, generation time depends a lot, for example, from the number of Levels and Pages that you are using. Every value in the level or in the page is a filter so you have to wait for the filter calculation.

These are some ideas, some starting points to analyze and improve performances. Refer also to the page Performance ‒ Qlik NPrinting.

There are also past conversations in the community about this topic.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

5 Replies
Ruggero_Piccoli
Support
Support

Report generation time depends on a lot of factors, so it is very difficult to find what could be the problem in you specific case with so few information. At least remember to always specify the version of the software you are using when you ask a question in the community. Thanks.

As first step check the hardware resources of the computer where Qlik NPrinting Engine runs. The QlikView (if you are connecting to a QlikView document) desktop installed there must have enought resources to manage the source document.

Another idea: check the source document and the time that is necessary to open it and to apply a filter in the NPrinting Engine. For example, saving the .qvw with all charts minimized will decrease the opening time. Where possible move calculated fields from charts to the script because every time you apply a filter they are all recalculated so you have to wait.

From the template point of view, generation time depends a lot, for example, from the number of Levels and Pages that you are using. Every value in the level or in the page is a filter so you have to wait for the filter calculation.

These are some ideas, some starting points to analyze and improve performances. Refer also to the page Performance ‒ Qlik NPrinting.

There are also past conversations in the community about this topic.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Anonymous
Not applicable
Author

According to the tasks\executions logs, the slowest part of the operation is the resolution generation.

Anonymous
Not applicable
Author

Some tasks do not even make it to this stage:

Description

Starting content resolution for report c7f851cc-b2c0-46a0-9e9f-173f8cc7aee8

The smaller task makes it to here...^

Some tasks just run into oblivion....thoughts?

Ruggero_Piccoli
Support
Support

It seems that the export from QlikView started but didn't ended.

Please check if there is a Qv.exe process blocked (for example a Qv.exe process that uses a lot of resources). In case kill it.

You could also open the Windows session 0 interactive interface and check if there are error messages or open windows there.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Anonymous
Not applicable
Author

Thanks for the update