Solved: Re: Nprinting: User receives email but no report a... - Page 2 - Qlik Community

sujeet_shirude · ‎2017-08-03

Hi all,

We have Nprinting June 2017 version. One our users receives the Nprinting email but does not receive the attachment.

In his email it gives the error: "Some errors occurred during report generation Number of reports not generated: 1 Please contact your administrator for further details".

The same attachment/report is delivered successfully to other 17 users. As far as I can tell he is set up in exactly the same way as all the other users in the group. There are no user level filters. Attached is the error I see in the "Task Executions".

Any insights on the same are appreciated.

djk‌

Thank you,

Sujeet Shirude.

sujeet_shirude · ‎2017-08-04

Thanks, Ruggero!

"Object bnzfCP"-Not sure what you are referring to but the source Qlik Sense dashboard is the same for all the users and only one user is not receiving the report attachment.

Ruggero_Piccoli · ‎2017-08-04

Ok.

The Qlik Sense object bnzfCP is mentioned in the error message you attached, so I supposed that it was no more available in the original Qlik Sense app. So if it was deleted it could be the cause of the error.

Best Regards,
Ruggero
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sujeet_shirude · ‎2017-08-04

The object does exist as the report gets successfully generated/sent to other users.

Ruggero_Piccoli · ‎2017-08-07

Could you post a screenshot of the Qlik NPrinting connection and the log files?

We need to deeper investigate.

If you cannot post these info, I would to suggest you to contact the support service.

Best regards,

Ruggero

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

sujeet_shirude · ‎2017-08-09

Thanks Ruggero! I figured it out.

In the Connections- we had section access enabled. Once I disabled it, the user received the attachment. Little strange but it worked.

sujeet_shirude · ‎2017-08-09

Thanks all!

In the Connections- we had section access enabled. Once I disabled it, the user received the attachment.

Lech_Miszkiewicz · ‎2017-08-09

Well - I asked about this in my first question I am glad You figured this one out. cheers

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

neha_shirsath · ‎2017-08-10

Great..!!

Mark your answer as correct so if anyone face such a type of issue then your answer will help them.

sujeet_shirude · ‎2017-08-10

You actually did

Lech_Miszkiewicz · ‎2017-08-10

mark your answer as correct mate so we know that this topic is finished and solved!

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

Nprinting: User receives email but no report attachment