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Florentin74
Partner - Creator
Partner - Creator

Connections takes a long time to show up i data load editor.

Hi,

I have just upgraded to the latest version of Sense (Sense June 2017).

We have an issue when opening the load editor. The "connections" on the left hand side takes a minute or so to turn up..

The problem is related to this : https://qliksupport.force.com/QS_CaseWizardKnowledgeArticle?Id=ka5D00000004S6RIAU

The server has no internet access and the DataMarket connector wants to access the internet... That is why ..I do not get any errors like the article describes.. Just the long wait... 🙂


I have done as suggested in the article, but it does not help... (with the Machine.config in .net framework) and in the config files for the connectors in the C:\Program Files\Common Files\Qlik\Custom Data\


The services stopped and started...


Other than enabling access to the internet from the server, does anyone know how to avoid this?

Regards,

Anders

13 Replies
kaushiknsolanki
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi,

Can you download the article and attach here, because the link you shared is only accessible to you and not others.

Regards,

Kaushik Solanki

Please remember to hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
gandalfgray
Specialist II
Specialist II

Hi Anders

We are having the same issue. after upgrading to June Patch 1

actually our issue is worse, since yesterday it took ~20 minutes for  the connections to apeear,

but today they don't show up even after an hour...

We have opened a case at Qlik Support, and it is being escalated to R&D.

/g

gandalfgray
Specialist II
Specialist II

Hi Anders

Do you still have this issue?

In our case Qlik R&D concluded that the problem is related to two of the connector packages that Qlik distributes.

The solution/workaround in our case was to delete the folders "QvOdbcConnectorPackage" and "QvDataMarketConnector"

from the C:\Program Files\Common Files\Qlik\Custom Data folder.

and then restart the Engine.exe process.

Just make sure you keep a copy of the folders you delete, if you want to add them back!

gandalfgray
Specialist II
Specialist II

In our case this workaround does not have any drawbacks, since we do not use the Odbc-connectors Qlik provide, and not the Datamarket connector.

Note that you can still use Odbc-connectors you added via Windows ODBC Data Source Administrator, the deleted "QvOdbcConnectorPackage" has nothing to do with those ODBC connetions.

Anonymous
Not applicable

Thanks Goran

Same problem solved immediately with this tip !

Vasiliy_Beshentsev
Creator III
Creator III

All you need to do is reinstall (or repair/upgrade) Qlik Sense with Administrator permissions.

sumanta12
Creator II
Creator II

Hi Goran,

If I remove the folders "QvOdbcConnectorPackage" then how to create IBM DB2 connection through odbc connector package in Qliksense June version ??

gandalfgray
Specialist II
Specialist II

Hi Sumanta

Download an IBM DB2 ODBC driver, install and use that.

(We don't use any IBM DB2 sources, but we do the equivalent for Postgresql, Hadoop and Sql Server)

renato_gerber
Partner - Contributor II
Partner - Contributor II

That works very fine.

and the apps will load also faster.

thanks for this information.

regards ger66

My blog and wiki is https://qlikblog.ch