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jim_chan
Specialist
Specialist

Cannot reload License and Monitoring App after upgraded Qlik Sense June 2017.

Hi guys,

i had upgraded my central node server to Qlik Sense June 2017. I found out that others reload tasks start and ended successfully, EXCEPT the licensing and monitoring app. Both FAILED. and part of the log file says:

2017-10-16 11:50:50 1208 Drop fields LogTimeStamp, Id from sessionData

2017-10-16 11:50:50 1210 ELSEIF NoOfRows('sessionData') >0 then

2017-10-16 11:50:50 1218 CALL QRS

  2017-10-16 11:50:50 0610 LET NumRowsQRS = 0

  2017-10-16 11:50:50 0611 SET QRS_RowCounts = 'QRS Row Counts: '

  2017-10-16 11:50:50 0613 For each endpoint in 'monitor_apps_REST_license_user','monitor_apps_REST_license_login','monitor_apps_REST_user','monitor_apps_REST_license_access','monitor_apps_REST_app'

    2017-10-16 11:50:50 0614 CALL monitor_apps_REST_license_user

      2017-10-16 11:50:50 0634 LIB CONNECT TO ***

      2017-10-16 11:50:50      Error: Connector connect error: Invalid custom connector -

      2017-10-16 11:50:50      Used QVConnect: U:\Qlik\Sense\Engine\QvConnect64.EXE

      2017-10-16 11:50:50      Execution Failed

      2017-10-16 11:50:50      Execution finished.

I have no idea how to resolve this issue. anyone out there face the same issue after upgraded to june 2017 ??

Rgds

Jim

1 Reply
felipedl
Partner - Specialist III
Partner - Specialist III

Hi Jim,

May be due to changes in the folders in which the logs are stored.

See the following help guide.

Upgrading the Monitoring apps ‒ Qlik Sense

Felipe.