Qlik Sense installation failed error

[Anonymous]

Hi,

I tried several times to install the Qlik Sense and always got an error message. Se attached the log file.

Could you please provide me some guidance?

Thanks

[Sebastian_Linser]

Hello,

you can not have your storage path on a networkshare

MSI (s) (24:48) [12:25:38:554]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (s) (24:48) [12:25:38:554]: PROPERTY CHANGE: Adding Dir_StartMenu_Qlik property. Its value is 'C:\Users\jgimenez\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlik Sense\'.
MSI (s) (24:48) [12:25:38:583]: Note: 1: 1314 2: \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik
MSI (s) (24:48) [12:25:38:583]: Note: 1: 1606 2: \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik
MSI (s) (24:48) [12:25:38:583]: Note: 1: 2205 2: 3: Error
MSI (s) (24:48) [12:25:38:583]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
Action start 12:25:38: CostFinalize.
MSI (s) (24:48) [12:25:38:587]: Note: 1: 2205 2: 3: Error
MSI (s) (24:48) [12:25:38:587]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (24:48) [12:25:38:759]: Product: Qlik Sense Desktop -- Error 1606. Could not access network location \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik.

MSI (s) (24:48) [12:25:38:760]: Note: 1: 1606 2: \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik
MSI (s) (24:48) [12:25:38:760]: Note: 1: 2205 2: 3: Error
MSI (s) (24:48) [12:25:38:760]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
Error 1606. Could not access network location \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik.
MSI (s) (24:48) [12:25:38:761]: Note: 1: 2205 2: 3: Error
MSI (s) (24:48) [12:25:38:761]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (24:48) [12:25:38:761]: Product: Qlik Sense Desktop -- Error 1606. Could not access network location \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik.

Error 1606. Could not access network location \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik.
Action ended 12:25:38: CostFinalize. Return value 3.

You ever have a roaming profile with your "home Folder" on a share

 \\holcimdc001\Home Folders\jgimenez\My Documents\\Qlik.

A workaround is to specify a differnt folder e.g.  C:\Users\jgimenez\Qlik\ in the installation.

regards

Sebastian