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Anonymous
Not applicable

count if multiple dimension

Hi Everyone,

Please help.

I'm trying to count those ID Conversations that were answered within 30seconds.

count id conversations if [tAnswered]<=30 and [nAnswered] =1

    sample.JPG

I just do not know how to insert the [nAnswered] condition on the below.

Count({<[Aggr tAnswered]={'<=30'}>}Distinct [ID: Conversation])

12 Replies
Anonymous
Not applicable
Author

it is not working on my end

wrong3.JPG

luismadriz
Specialist
Specialist

Hi Isabel,

If you want, reply to this post, then use the advanced editor and attach a sample of the data, just raw data with ID, Date, timetoanswer and if it was answered (1/0).

I'll prepare a qvf and will send it back to you for review

Cheers,

Luis

Anonymous
Not applicable
Author

Pradosh....

you're the best!

it worked! Thanks a lot

correct.JPG