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Hi Everyone,
Please help.
I'm trying to count those ID Conversations that were answered within 30seconds.
count id conversations if [tAnswered]<=30 and [nAnswered] =1
I just do not know how to insert the [nAnswered] condition on the below.
Count({<[Aggr tAnswered]={'<=30'}>}Distinct [ID: Conversation])
it is not working on my end
Hi Isabel,
If you want, reply to this post, then use the advanced editor and attach a sample of the data, just raw data with ID, Date, timetoanswer and if it was answered (1/0).
I'll prepare a qvf and will send it back to you for review
Cheers,
Luis
Pradosh....
you're the best!
it worked! Thanks a lot