Skip to main content
Announcements
Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
cancel
Showing results for 
Search instead for 
Did you mean: 
jan_vandersypt
Partner - Contributor II
Partner - Contributor II

NPrinting - no executor found

We did a fresh install of NPrinting 17 june release. No problems during installation and configuration, cache was generated withing a couple of minutes, reports created and tasks configured. The setup ran without any problem for a  couple of days.

Now, we're getting this error message in the scheduler log:

No executor found for failure in tree transformation service

And the task is stuck at 1% (for 5h now).

Rebooting the nprinting server and restart the task solved the problem.

Does anyone have an idea on what could cause this problem?

Kind regards

--
kind regards
Jan
4 Replies
jan_vandersypt
Partner - Contributor II
Partner - Contributor II
Author

Problem did go away without any interaction.

--
kind regards
Jan
kdmarkee
Specialist
Specialist

I am seeing this with NP 17.5.  Anyone have any info on what this means?  Thanks.

No executor found for failure in tree transformation service

jan_vandersypt
Partner - Contributor II
Partner - Contributor II
Author

Hi Kris,

I believe we had this error due to insufficient resources. We upgraded RAM and since then we didn't had any issues with nprinting. We did notice a cumulative increase in RAM and the system admins do a weekly reboot of the machine to release the RAM.

--
kind regards
Jan
kdmarkee
Specialist
Specialist

Thanks for the info.  It does seem like we have to reboot the NP machine a lot as well, unfortunately.