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phil-ebm
Creator
Creator

Duplicate records in Assigned CALs

Hi Community

When i show for which user i have added a CAL, then most of them have two entries in here. But it's still count one Count per User

Can someone explain that or have the same problem?

Thanks for your help

32 Replies
phil-ebm
Creator
Creator
Author

Yes I still have this problem.

Peter_Cammaert
Partner - Champion III
Partner - Champion III

Sorry for the late reply, as this is an older discussion and you still seem to suffer the same anomaly.

If you have two DSC's that service the same domains, you should cluster them. Otherwise both DSC's will respond to all ID queries and you'll get double assignments.

DSC's can be clustered by not defining them in System->Setup->Directory Services Connectors (green + icon), but by removing one of the unclustered DSC's, going one level down to the tree entry of the remaining DSC and clicking the green + icon in the General tab under "Cluster". You can change the name value to reflect that you have a cluster instead of a single DSC with a specific machine name.

The advantage of clustering DSCs (aside from not getting double CAL assignments anymore ) is that your domain queries will become resilient (one DSC can go down) and the load is distributed.

Note that you don't need a cluster license to do this.

[Edit] Corrected a lot of spelling errors. I seem to be getting worse at using keyboards 😞

fmarvnnt
Partner - Creator III
Partner - Creator III

What was your solution?

Thank you in advance,

Francesco M

fmarvnnt
Partner - Creator III
Partner - Creator III

I guess this is not the solution.  Did you understand what was the solution?

fmarvnnt
Partner - Creator III
Partner - Creator III

Dear Philipp,

     What was the cause and the solution?

Thank you in advance,

FM

fmarvnnt
Partner - Creator III
Partner - Creator III

Hi Bill,

     Did you understand why it happened?  Does it happen to you?

Thank U in Advance,

FM

Anonymous
Not applicable

Hi Francesco,

Having the same issue here. We have 4 DSC servers btw.

Could  you find a solution for this?

Thanks!

Chip_Matejowsky
Support
Support

See Peter's comment from May 9, 2017.

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
fmarvnnt
Partner - Creator III
Partner - Creator III

The only solution I have found was to disable the additional DSC services and remove registration from the QMC.

Peter_Cammaert
Partner - Champion III
Partner - Champion III

Did you try clustering your multiple DSCs?