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NZFei
Partner - Specialist
Partner - Specialist

Sense version name vs version number!

Hi all,

I found this is confusing.

If we go to the help page, or download the Sense installation files, or read the release notes, the versions are showing their names like this:

However when I create support ticket, I am asked to select version numbers like this:

Is there anywhere I can find  a chart of table that shows what version name is what version number?

I am having the issue that the qmc and hub cannot be opened, I don't know the version installed.

If I go to the exe file properties like below, I can see the version is 12.108.2, which does not exist in the version number list above.

Any help please?

Thanks

Fei

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