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StdServer: Fiber loop (12d32620) stall detected: last fiber loop iteration started 32672 ms ago.

Hello,

We are on Qlik Sense 1.1 in clustered environment.From time to time i'm seeing errors "StdServer:
Fiber loop (12d32620) stall detected: last fiber loop iteration started 32672
ms ago." in engine logs and also in Application event log logged by Qlik engine.Did any one ran in to this issue?.

53 Replies
korsikov
Partner - Specialist III
Partner - Specialist III

Nothing help. So the problem annoys make me angry like a hell evil

Some times not help  stop and start all services

achakilam1022
Creator II
Creator II

korsikov‌,

Yes. Restarting the services helped us initially after the April 2018 upgrade. Once the services were restarted the visualizations used to load. Since yesterday this doesn't help us. This is very frustrating. Did you reach out to Qlik?


mto‌ Any insights on this issue? Thanks!

Michael_Tarallo
Employee
Employee

Hi Amuktha - in situations like this, (difficult to discern, environmental, more troubleshooting) it is best to contact your Qlik rep or partner. You can also open a support ticket here so the issue is logged and R&D / products will be made aware: https://qliksupport.force.com/qs_home_page - let me know how you make out.

Regards,

Mike T

Qlik

Regards,
Mike Tarallo
Qlik
achakilam1022
Creator II
Creator II

Hi mto‌,

We reached out to our Qlik partner. They set up a new server with new qlik sense server installation.  This did not help.

Michael_Tarallo
Employee
Employee

That does not seem like the appropriate action to take place in this situation, I assume they would assist you in troubleshooting the problem and also work with our support team. If the same problem is happening in your environment with a new installation - the issue may be environmental. I sent this email to a support colleague to see how something like this can be handled.

Regards,
Mike Tarallo
Qlik
achakilam1022
Creator II
Creator II

Thanks, mto‌.

Our Qlik partner mentioned that they were going to set up a call with Qlik.

Whats interesting is the same applications worked fine on Feb 2018 and earlier releases.

korsikov
Partner - Specialist III
Partner - Specialist III

The same. The problem manifests itself only in the April version and only on high-loaded servers.

korsikov
Partner - Specialist III
Partner - Specialist III

I found some thing. When I faced with problem Engine.exe in Task Manager have only 1 threads

achakilam1022
Creator II
Creator II

Alexander,

Were you able to fix this issue?

Thanks!

korsikov
Partner - Specialist III
Partner - Specialist III

No. But I still don't install qs june 2018. I hope it's will solve my this problem